Listing Incorrectly Classifed as Children’s School Supplies and blocked
Hello, My products were incorrectly classified as 'Book covers' part of 'Children School Supplies', however our products have NOTHING to do with Book covers, sold in completely different categories; images, bullet points, description show appropriate usage (not as book cover) and our product are not intended for children at all. We don`t use any child-related words.
The same issue happen both on CA and US marketplaces. After filing appeals, some of our products have been confirmed that they do not fall under Children School Supplies, thus no additional documentation needed and were reinstated ( about 10 ASINs), but 3 others (just the same products which only differ in size) have been rejected.
Each time we receive template message stating that we still need to provide additional documents as per Children School Supplies.
Case IDs : 15503254271, 16051111731, 16041457021.
Please help us out, because these were one of our best selling products.
Thanks!
Listing Incorrectly Classifed as Children’s School Supplies and blocked
Hello, My products were incorrectly classified as 'Book covers' part of 'Children School Supplies', however our products have NOTHING to do with Book covers, sold in completely different categories; images, bullet points, description show appropriate usage (not as book cover) and our product are not intended for children at all. We don`t use any child-related words.
The same issue happen both on CA and US marketplaces. After filing appeals, some of our products have been confirmed that they do not fall under Children School Supplies, thus no additional documentation needed and were reinstated ( about 10 ASINs), but 3 others (just the same products which only differ in size) have been rejected.
Each time we receive template message stating that we still need to provide additional documents as per Children School Supplies.
Case IDs : 15503254271, 16051111731, 16041457021.
Please help us out, because these were one of our best selling products.
Thanks!
0 replies
Manny_Amazon
Hello @Seller_jj1ZtWE5D8qZi,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny