Protection Plan
A customer recently brought to our attention that a "protection plan" option is available when making a purchase from our Amazon storefront.
Most of our customers are aware of our 25-year warranty coverage, but those who aren’t might end up paying additional fees for a protection plan that duplicates coverage already provided by our warranty at no cost.
Is there any way to turn off the protection plan option on our listings?
Protection Plan
A customer recently brought to our attention that a "protection plan" option is available when making a purchase from our Amazon storefront.
Most of our customers are aware of our 25-year warranty coverage, but those who aren’t might end up paying additional fees for a protection plan that duplicates coverage already provided by our warranty at no cost.
Is there any way to turn off the protection plan option on our listings?
0 replies
Manny_Amazon
Hello @Seller_lRz8KC6LXz9y8,
Thanks for posting your inquiry. Unfortunately, there is no way to turn off a protection plan option, as it is offered to any products eligible for coverage. The customer does not need to purchase a protection plan if they choose not to.
Regards,
- Manny