Your account is deactivated at this time. Please contact Support for assistance. Service MCF
I have attempted to contact seller support several times for this issue and keep getting the run around. I can't create an MCF Order. I get this error when going to Orders -> Create MCF Order: "Your account is deactivated at this time. Please contact Support for assistance." in red I was told it was because I had a balance due under Canada seller market. The balance has cleared but the problem persists. I have customers waiting for orders to be shipped. How can i get this escalated.Case ID: 15484520801
Your account is deactivated at this time. Please contact Support for assistance. Service MCF
I have attempted to contact seller support several times for this issue and keep getting the run around. I can't create an MCF Order. I get this error when going to Orders -> Create MCF Order: "Your account is deactivated at this time. Please contact Support for assistance." in red I was told it was because I had a balance due under Canada seller market. The balance has cleared but the problem persists. I have customers waiting for orders to be shipped. How can i get this escalated.Case ID: 15484520801
0 replies
TaylorR_Amazon
Hi @Seller_lgBMHfNcmQSra, thank you for posting! I am engaging a Community Manager to review this situation further.
TaylorR_Amazon
My apologies, @Seller_lgBMHfNcmQSra. I see that Dominic has been helping you under your original thread. Please follow up there for updates. I will close this thread as it is a duplicate. Thank you!