When and How to Use Pre-orders and Back-orders
Hello Sellers,
Have you ever wondered about the differences between pre-orders and back-orders? Here's what you need to know:
Pre-orders allow you to accept orders for products that haven't been released yet, enabling customers to purchase in advance of the release date. This is particularly useful when you're launching new products and want to gauge interest or secure sales before the official release.
Back-orders are for existing products that are temporarily out of stock but will be available again when restocked. This option helps you maintain sales momentum even when inventory is depleted, allowing customers to place orders whilst waiting for your restock.
You can set up these options through Seller Central:
- For pre-orders, specify the product's release date during listing creation
- For back-orders, set a restock date for your out-of-stock items
Both options require shipping within 30 days and are not available for Fulfilment by Amazon products or Music, Video and DVD items.
For more details, please consult the relevant help page: List a pre-ordered or back-ordered product.
Have you used pre-orders or back-orders before? Share your experience in the comments!
Cheers, Ezra
When and How to Use Pre-orders and Back-orders
Hello Sellers,
Have you ever wondered about the differences between pre-orders and back-orders? Here's what you need to know:
Pre-orders allow you to accept orders for products that haven't been released yet, enabling customers to purchase in advance of the release date. This is particularly useful when you're launching new products and want to gauge interest or secure sales before the official release.
Back-orders are for existing products that are temporarily out of stock but will be available again when restocked. This option helps you maintain sales momentum even when inventory is depleted, allowing customers to place orders whilst waiting for your restock.
You can set up these options through Seller Central:
- For pre-orders, specify the product's release date during listing creation
- For back-orders, set a restock date for your out-of-stock items
Both options require shipping within 30 days and are not available for Fulfilment by Amazon products or Music, Video and DVD items.
For more details, please consult the relevant help page: List a pre-ordered or back-ordered product.
Have you used pre-orders or back-orders before? Share your experience in the comments!
Cheers, Ezra
0 replies
Seller_Nprc5XWvdLYk9
as the fields on amazon are in some cases "almost" all identically labelled.
can you define (once and for all)
offer-start-date
launch-date
release-date
restock-date
as it seems amazon seller support are unable to identify one from the other.
(they have different labelling on the offer pages on seller central, different column names on flat file and different field-names on the concealed row on those flat files.
(we had an issue previously with an FBA product with a strict (street) release-date but amazon managed to send a product to a customer almost a whole week early.
and the replies from seller support were different every time - but overall telling us it was our-fault as we had not set the release-date correctly (oh yes we had!)
we know what they all do - but perhaps worth putting it in on here once and for all.
