Prime badge not showing.
The Prime badge (SFP) is not showing on my products in the search results for keywords we rank on.
Our account is in good health, Prime is also showing as active in the eligibility section, the Prime shipping template is active and assigned to our products. Going into a product the delivery method is saying "Free Prime delivery" but there is no badge on the product or the search listing.
Oddly, on the sponsored brand results in search the Prime badge does show.
Any ideas anyone?
Prime badge not showing.
The Prime badge (SFP) is not showing on my products in the search results for keywords we rank on.
Our account is in good health, Prime is also showing as active in the eligibility section, the Prime shipping template is active and assigned to our products. Going into a product the delivery method is saying "Free Prime delivery" but there is no badge on the product or the search listing.
Oddly, on the sponsored brand results in search the Prime badge does show.
Any ideas anyone?
0 replies
Simon_Amazon
Hello @Seller_lyUF34znaGncK,
Here Simon from Amazon, happy to help.
Is this issue affecting all your listings?
Have you tried to reach out to Seller support?
Best,
Simon
Simon_Amazon
Hello again,
Have you checked the help page Prime badge does not show on my SFP offers in order to troubleshoot the issue?
Best,
Simon
