Hi All,

I'm hoping someone can offer some advice. I have a reservce on my account as they believe I am dropshipping and when I say im not and have submitted evidence of postage purchased with them and orders sent via FBA I continue to get the same repetitive message for the following reasons

We received your submission but do not have enough information to transfer funds to you at this time. Funds will not be transferred to you during the review but will stay in your account. To expedite the review of your selling account, please send the following information:

-- Evidence and an explanation that demonstrates how your account complies with our Drop Shipping policy.

-- If you are facing logistics issues that are impacting proper fulfillment of your orders, provide reasons and supporting evidence associated with these for consideration during your review.

I make and ship my own orders from home (except FBA) and as they are small items I only use royal mail second class postage which I now know does not help with VTR.

I am wondering does anyone know what evidence to submit to get the reserve removed or any one I can speak to so they can help with this matter. Or has anyone experienced the same and had their reserve removed after a certain time - and how long this was.

Thanks