how to search or display the previously uploaded text description on the front page after uploading A+?
After uploading A+ for the product, the text description will not be displayed on the front page. Does any seller know how to search or display the previously uploaded text description on the front page?
how to search or display the previously uploaded text description on the front page after uploading A+?
After uploading A+ for the product, the text description will not be displayed on the front page. Does any seller know how to search or display the previously uploaded text description on the front page?
2 replies
Seller_i6S8knzW6zU6Z
Hi @Seller_feOYUnYlKisOk,
According to the A+ Content help page (link), when you add A+ Content to a product listing, Amazon automatically hides the plain-text product description - this is by design.
Interestingly, I noticed something a couple of weeks ago with a German listing - while Chrome only displayed the A+ Content (hiding the plain description), Internet Explorer actually showed both. I'm not sure if this is consistently the case or was just a temporary glitch, but it might be worth trying different browsers to see if you can view both.
Best regards, Michael
Michelle_Amazon
Hi @Seller_feOYUnYlKisOk,
Thanks for reaching out. The information provided by @Seller_i6S8knzW6zU6Z is correct. When you add A+ content, it replaced the product description on the detail page, which is expected functionality.
Wishing you the best!
Michelle