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Seller_TCZojJF4xwF1p

Incorrect delivery times advertising, bad effect on sales

This happened in the USA with significant backlash. I noticed today all our books are marked as delivery 12-14th May which is nonsense. In our SC account it says delivery must be made 4th to 7th May. This seems to have happened to all Marketplace sellers, not just us. It may say this on SFP listings as well. Not got that far yet…

Anyone seen the same issue?

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Seller_TCZojJF4xwF1p

Incorrect delivery times advertising, bad effect on sales

This happened in the USA with significant backlash. I noticed today all our books are marked as delivery 12-14th May which is nonsense. In our SC account it says delivery must be made 4th to 7th May. This seems to have happened to all Marketplace sellers, not just us. It may say this on SFP listings as well. Not got that far yet…

Anyone seen the same issue?

50
950 views
132 replies
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0 replies
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I have also noticed this as my sales dropped dramatically. I am FBM seller and I usually dispatch the same day and get orders to customers next day. Now my delivery time is showing 7 - 11 May even though my delivery template did not changed.

30
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I can’t believe that no one noticed yet just us two…or? are we missing something? I checked random products on Amazon and they all have the same delivery dates which are 7-11 May or 9-13 May. :face_with_raised_eyebrow:

00
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

Also I can confirm that delivery dates for customers are showing 7 -11 May but when they convert from pending to unshipped they are showing deliver by 2-5 May. :tired_face:

10
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

sometines i just wonder… what next!
There was major pushback on this in the USA

00
user profile
Seller_LKjg1QRrO36Yq
In reply to: Seller_TCZojJF4xwF1p’s post

I don’t know if you’ve heard, but there is a deadly worldwide pandemic that’s putting tremendous strain on Royal mail and other couriers…:roll_eyes::mask:

110
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

This is what I see on Amazon as a customer a%20delivery ,
and this is what delivery date I see when I despatch the order…

20
user profile
Seller_G1fHJb8IJ8sVf
In reply to: Seller_TCZojJF4xwF1p’s post

Just popped in to see if this had been picked up on. Exactly what we are seeing, been through our shipping settings but cannot do anything to bring it back to a reasonable shipping timeframe.

So we’ve gone from not being able to adequately extend times to give a very conservative timeframe, to being forced into advertising a completely skewed delivery timescale.

And Thursday is normally my day of generosity where every order going out on courier (rather than RM) gets upgraded to a next day service so the customer can be delighted by having it before the weekend.

Oh Amazon.

10
user profile
Seller_n33KwLeg9XOvi
In reply to: Seller_TCZojJF4xwF1p’s post

The long FBM delivery estimates are about 2 weeks too late… in my experience, parcel post seems to be getting back to normal now (Royal Mail). FBM sales are affected here too, so its back to FBA for me (now amzn have unblocked all my FBA Inbound items)

20
user profile
Seller_DXdNeV8CXfQ6b
In reply to: Seller_TCZojJF4xwF1p’s post

This is really bad, FBA does not get Buybox over MFN (even non SFP), but the MFN date is 2 weeks away!
Needs fixed ASAP.

00
user profile
Seller_TCZojJF4xwF1p

Incorrect delivery times advertising, bad effect on sales

This happened in the USA with significant backlash. I noticed today all our books are marked as delivery 12-14th May which is nonsense. In our SC account it says delivery must be made 4th to 7th May. This seems to have happened to all Marketplace sellers, not just us. It may say this on SFP listings as well. Not got that far yet…

Anyone seen the same issue?

950 views
132 replies
50
Reply
user profile
Seller_TCZojJF4xwF1p

Incorrect delivery times advertising, bad effect on sales

This happened in the USA with significant backlash. I noticed today all our books are marked as delivery 12-14th May which is nonsense. In our SC account it says delivery must be made 4th to 7th May. This seems to have happened to all Marketplace sellers, not just us. It may say this on SFP listings as well. Not got that far yet…

Anyone seen the same issue?

50
950 views
132 replies
Reply
user profile

Incorrect delivery times advertising, bad effect on sales

by Seller_TCZojJF4xwF1p

This happened in the USA with significant backlash. I noticed today all our books are marked as delivery 12-14th May which is nonsense. In our SC account it says delivery must be made 4th to 7th May. This seems to have happened to all Marketplace sellers, not just us. It may say this on SFP listings as well. Not got that far yet…

Anyone seen the same issue?

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Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I have also noticed this as my sales dropped dramatically. I am FBM seller and I usually dispatch the same day and get orders to customers next day. Now my delivery time is showing 7 - 11 May even though my delivery template did not changed.

30
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I can’t believe that no one noticed yet just us two…or? are we missing something? I checked random products on Amazon and they all have the same delivery dates which are 7-11 May or 9-13 May. :face_with_raised_eyebrow:

00
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

Also I can confirm that delivery dates for customers are showing 7 -11 May but when they convert from pending to unshipped they are showing deliver by 2-5 May. :tired_face:

10
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

sometines i just wonder… what next!
There was major pushback on this in the USA

00
user profile
Seller_LKjg1QRrO36Yq
In reply to: Seller_TCZojJF4xwF1p’s post

I don’t know if you’ve heard, but there is a deadly worldwide pandemic that’s putting tremendous strain on Royal mail and other couriers…:roll_eyes::mask:

110
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

This is what I see on Amazon as a customer a%20delivery ,
and this is what delivery date I see when I despatch the order…

20
user profile
Seller_G1fHJb8IJ8sVf
In reply to: Seller_TCZojJF4xwF1p’s post

Just popped in to see if this had been picked up on. Exactly what we are seeing, been through our shipping settings but cannot do anything to bring it back to a reasonable shipping timeframe.

So we’ve gone from not being able to adequately extend times to give a very conservative timeframe, to being forced into advertising a completely skewed delivery timescale.

And Thursday is normally my day of generosity where every order going out on courier (rather than RM) gets upgraded to a next day service so the customer can be delighted by having it before the weekend.

Oh Amazon.

10
user profile
Seller_n33KwLeg9XOvi
In reply to: Seller_TCZojJF4xwF1p’s post

The long FBM delivery estimates are about 2 weeks too late… in my experience, parcel post seems to be getting back to normal now (Royal Mail). FBM sales are affected here too, so its back to FBA for me (now amzn have unblocked all my FBA Inbound items)

20
user profile
Seller_DXdNeV8CXfQ6b
In reply to: Seller_TCZojJF4xwF1p’s post

This is really bad, FBA does not get Buybox over MFN (even non SFP), but the MFN date is 2 weeks away!
Needs fixed ASAP.

00
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

USA thread here

00
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

USA thread here

00
Reply
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I have also noticed this as my sales dropped dramatically. I am FBM seller and I usually dispatch the same day and get orders to customers next day. Now my delivery time is showing 7 - 11 May even though my delivery template did not changed.

30
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I have also noticed this as my sales dropped dramatically. I am FBM seller and I usually dispatch the same day and get orders to customers next day. Now my delivery time is showing 7 - 11 May even though my delivery template did not changed.

30
Reply
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I can’t believe that no one noticed yet just us two…or? are we missing something? I checked random products on Amazon and they all have the same delivery dates which are 7-11 May or 9-13 May. :face_with_raised_eyebrow:

00
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

I can’t believe that no one noticed yet just us two…or? are we missing something? I checked random products on Amazon and they all have the same delivery dates which are 7-11 May or 9-13 May. :face_with_raised_eyebrow:

00
Reply
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

Also I can confirm that delivery dates for customers are showing 7 -11 May but when they convert from pending to unshipped they are showing deliver by 2-5 May. :tired_face:

10
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

Also I can confirm that delivery dates for customers are showing 7 -11 May but when they convert from pending to unshipped they are showing deliver by 2-5 May. :tired_face:

10
Reply
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

sometines i just wonder… what next!
There was major pushback on this in the USA

00
user profile
Seller_TCZojJF4xwF1p
In reply to: Seller_TCZojJF4xwF1p’s post

sometines i just wonder… what next!
There was major pushback on this in the USA

00
Reply
user profile
Seller_LKjg1QRrO36Yq
In reply to: Seller_TCZojJF4xwF1p’s post

I don’t know if you’ve heard, but there is a deadly worldwide pandemic that’s putting tremendous strain on Royal mail and other couriers…:roll_eyes::mask:

110
user profile
Seller_LKjg1QRrO36Yq
In reply to: Seller_TCZojJF4xwF1p’s post

I don’t know if you’ve heard, but there is a deadly worldwide pandemic that’s putting tremendous strain on Royal mail and other couriers…:roll_eyes::mask:

110
Reply
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

This is what I see on Amazon as a customer a%20delivery ,
and this is what delivery date I see when I despatch the order…

20
user profile
Seller_OxT7CMZyGXUda
In reply to: Seller_TCZojJF4xwF1p’s post

This is what I see on Amazon as a customer a%20delivery ,
and this is what delivery date I see when I despatch the order…

20
Reply
user profile
Seller_G1fHJb8IJ8sVf
In reply to: Seller_TCZojJF4xwF1p’s post

Just popped in to see if this had been picked up on. Exactly what we are seeing, been through our shipping settings but cannot do anything to bring it back to a reasonable shipping timeframe.

So we’ve gone from not being able to adequately extend times to give a very conservative timeframe, to being forced into advertising a completely skewed delivery timescale.

And Thursday is normally my day of generosity where every order going out on courier (rather than RM) gets upgraded to a next day service so the customer can be delighted by having it before the weekend.

Oh Amazon.

10
user profile
Seller_G1fHJb8IJ8sVf
In reply to: Seller_TCZojJF4xwF1p’s post

Just popped in to see if this had been picked up on. Exactly what we are seeing, been through our shipping settings but cannot do anything to bring it back to a reasonable shipping timeframe.

So we’ve gone from not being able to adequately extend times to give a very conservative timeframe, to being forced into advertising a completely skewed delivery timescale.

And Thursday is normally my day of generosity where every order going out on courier (rather than RM) gets upgraded to a next day service so the customer can be delighted by having it before the weekend.

Oh Amazon.

10
Reply
user profile
Seller_n33KwLeg9XOvi
In reply to: Seller_TCZojJF4xwF1p’s post

The long FBM delivery estimates are about 2 weeks too late… in my experience, parcel post seems to be getting back to normal now (Royal Mail). FBM sales are affected here too, so its back to FBA for me (now amzn have unblocked all my FBA Inbound items)

20
user profile
Seller_n33KwLeg9XOvi
In reply to: Seller_TCZojJF4xwF1p’s post

The long FBM delivery estimates are about 2 weeks too late… in my experience, parcel post seems to be getting back to normal now (Royal Mail). FBM sales are affected here too, so its back to FBA for me (now amzn have unblocked all my FBA Inbound items)

20
Reply
user profile
Seller_DXdNeV8CXfQ6b
In reply to: Seller_TCZojJF4xwF1p’s post

This is really bad, FBA does not get Buybox over MFN (even non SFP), but the MFN date is 2 weeks away!
Needs fixed ASAP.

00
user profile
Seller_DXdNeV8CXfQ6b
In reply to: Seller_TCZojJF4xwF1p’s post

This is really bad, FBA does not get Buybox over MFN (even non SFP), but the MFN date is 2 weeks away!
Needs fixed ASAP.

00
Reply