UPS misdelivered
Does anyone know how we file a claim with UPS if we purchased shipping through Amazon?
We keep receiving additional charges that are invalid and we need to dispute them, but also we need to file claims when packages are lost.
UPS misdelivered
Does anyone know how we file a claim with UPS if we purchased shipping through Amazon?
We keep receiving additional charges that are invalid and we need to dispute them, but also we need to file claims when packages are lost.
0 replies
KJ_Amazon
Hello @Seller_ir2sdQjTkfjTh
Carrier shipping correction charges are charges that originate from the carriers that Amazon passes through to sellers. If you or any sellers have adjustments you believe are incorrect, any disputes must be submitted to seller support and not directly to the carriers. I recommend including photos or other documentation supporting your claim regarding the dispute.
UPS shipping services and restrictions
1-800-711-5914 is the preferred UPS customer service number for Amazon sellers. It is provided for special needs such as scheduling a pickup, inquiring about weekend services, and filing claims of loss or damage.
