Lost all featured offers
Case Id: 17329471971
Hello Amazon team,
I've lost all of my featured offers. Only seller (trademarked), good account health, lowest price this year. All offers for all variations no longer featured.
Please help.
11 replies
Seller_iYDTDnqYabctt
@Roberto_Amazon
Case Id: 17329471971
Hello Amazon team,
I've lost all of my featured offers. Only seller (trademarked), good account health, lowest price this year. All offers for all variations no longer featured.
Please help.
Seller_RT1hgyJYoTv3H
Where are the mods? Outsourced to Grok? ChatGPT?
Michelle_Amazon
Hello @Seller_iYDTDnqYabctt,
Thanks for reaching out. I understand that you have concerns regarding the featured offer. The case ID that you have provided is for an FBA issue. Can you please provide me with the case you created for your featured offer issue so I can take a look?
Thanks,
Michelle
Seller_X6e4ZWjaHmsj4
This has happened to me twice, and my theory is that I didn't send merchandise to Amazon in over 3-4 weeks. Once I sent stuff in every week for a month, all my inventory were eligible to be featured. It was frustrating because Amazon did not give me a reason, just bullet points on how to improve my account health that was already healthy. It took a month for the system to reset.
