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Seller_M2gYzBhzzryL0

Messages over SLA

Today for the first time there were no notifications for any new messages (I usually have 2-3 in the morning) when i clicked on the message icon, i was greeted with 9 messages all over SLA but dating back to 2 days in November and 3 days in December. These would have been all ones that were marked as no response needed to the usual "thank you" etc.

Does anyone else have this issue? im wondering if this is a glitch and if it could possibly affect the account.

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Tags:Account Health
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Seller_M2gYzBhzzryL0

Messages over SLA

Today for the first time there were no notifications for any new messages (I usually have 2-3 in the morning) when i clicked on the message icon, i was greeted with 9 messages all over SLA but dating back to 2 days in November and 3 days in December. These would have been all ones that were marked as no response needed to the usual "thank you" etc.

Does anyone else have this issue? im wondering if this is a glitch and if it could possibly affect the account.

Tags:Account Health
10
190 views
1 reply
Reply
0 replies
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Sakura_Amazon_

Hello @Seller_M2gYzBhzzryL0

This is Sakura from Amazon. Thank you for this post. Could you add the screenshot so I can take a look into this?

To other Sellers who are checking this thread, if you experience the same, please let me know here.

I am looking forward to your reply.

Regards,

Sakura

00
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user profile
Seller_M2gYzBhzzryL0

Messages over SLA

Today for the first time there were no notifications for any new messages (I usually have 2-3 in the morning) when i clicked on the message icon, i was greeted with 9 messages all over SLA but dating back to 2 days in November and 3 days in December. These would have been all ones that were marked as no response needed to the usual "thank you" etc.

Does anyone else have this issue? im wondering if this is a glitch and if it could possibly affect the account.

190 views
1 reply
Tags:Account Health
10
Reply
user profile
Seller_M2gYzBhzzryL0

Messages over SLA

Today for the first time there were no notifications for any new messages (I usually have 2-3 in the morning) when i clicked on the message icon, i was greeted with 9 messages all over SLA but dating back to 2 days in November and 3 days in December. These would have been all ones that were marked as no response needed to the usual "thank you" etc.

Does anyone else have this issue? im wondering if this is a glitch and if it could possibly affect the account.

Tags:Account Health
10
190 views
1 reply
Reply
user profile

Messages over SLA

by Seller_M2gYzBhzzryL0

Today for the first time there were no notifications for any new messages (I usually have 2-3 in the morning) when i clicked on the message icon, i was greeted with 9 messages all over SLA but dating back to 2 days in November and 3 days in December. These would have been all ones that were marked as no response needed to the usual "thank you" etc.

Does anyone else have this issue? im wondering if this is a glitch and if it could possibly affect the account.

Tags:Account Health
10
190 views
1 reply
Reply
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Sakura_Amazon_

Hello @Seller_M2gYzBhzzryL0

This is Sakura from Amazon. Thank you for this post. Could you add the screenshot so I can take a look into this?

To other Sellers who are checking this thread, if you experience the same, please let me know here.

I am looking forward to your reply.

Regards,

Sakura

00
Follow this discussion to be notified of new activity
user profile
Sakura_Amazon_

Hello @Seller_M2gYzBhzzryL0

This is Sakura from Amazon. Thank you for this post. Could you add the screenshot so I can take a look into this?

To other Sellers who are checking this thread, if you experience the same, please let me know here.

I am looking forward to your reply.

Regards,

Sakura

00
user profile
Sakura_Amazon_

Hello @Seller_M2gYzBhzzryL0

This is Sakura from Amazon. Thank you for this post. Could you add the screenshot so I can take a look into this?

To other Sellers who are checking this thread, if you experience the same, please let me know here.

I am looking forward to your reply.

Regards,

Sakura

00
Reply
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