SAFE-T CLAIM
Amazon not approving SAFE-T CLAIM
SAFE-T CLAIM
Amazon not approving SAFE-T CLAIM
15 replies
Sakura_Amazon_
Hello @Royal_Overseas_I_440,
Could you share more information?
Seller_olCnzBrIdvkuf
Hello Amazon,
Please settle my 3 months old claim
Royal Overseas
Seller_olCnzBrIdvkuf
Hi,
Sakura_Amazon,
How many months Amzaon required to settle this matter, amazon is responsible for this issue. I never expect such unprofessional work from Amazon,
Sakura_Amazon_
@Royal_Overseas_I_440
I see a different tracking number for the return of this order. Did you follow my guidance to get the return details?
Remember, they will be visible in "Manage Returns," not in "Manage Orders." By accessing "Manage Orders," you'll find the tracking ID of the order you sent, but not the return.
You asked about where this information comes from. You can review the return details here:
- Go to the Orders Tab
- Select Manage Returns
- Type the relevant order ID in the search bar
There, you'll see that an Amazon pre-paid label was used to deliver the product. You'll also find the tracking ID and details of the delivery attempt.
Seller_olCnzBrIdvkuf
i checked there is only one tracking id that is shipped to buyer.
I want check return tracking that i want check.
You must share me very urgently.
Seller_olCnzBrIdvkuf
Hi Sakura,
Awaiting return tracking id ????????
Seller_olCnzBrIdvkuf
Hi Sakura,
Awaiting return tracking id ????????
Sakura_Amazon_
@Royal_Overseas_I_440,
Could you share a screenshot of where you're looking for this tracking ID? Please make sure you're in "Manage Returns" section.
When you find this order in Manage Returns:
- Click "Show details"
- You should see all information about the tracking ID there
Please follow the steps that I shared before share a screenshot of what you see. This will help me confirm if you're looking in the correct place.
Thank you,
Sakura
Seller_olCnzBrIdvkuf
Hi Sakura,
I found tracking id but after search no detail found, two images attached for your reference.
