WARNING recommended pack groups
Today I had another example of why sellers should not do this.
I sent a shipment and Amazon have lost 11 units. I can not reconcile as they say they have completed a check. I have tried to argue with them but they just keep saying they are correct and not letting me reply to the case.
They have paid ZERO for sending in recommended pack groups as they say I did not deliver 100%
WARNING recommended pack groups
Today I had another example of why sellers should not do this.
I sent a shipment and Amazon have lost 11 units. I can not reconcile as they say they have completed a check. I have tried to argue with them but they just keep saying they are correct and not letting me reply to the case.
They have paid ZERO for sending in recommended pack groups as they say I did not deliver 100%
0 replies
KJ_Amazon
Hello @Seller_i38MVIJDH23AY
Thank you for visiting the forums.
If you share a Case ID and more details about that issue, I can ask our partner team to review the information and determine if there is a path for you to escalate your dispute.
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