Appeal successful but account still deactivated
My account has been deactivated for nearly 2 months because of VAT address verification problems. Now all these problems have been fixed and yesterday I received the notifications that my information has passed verification and my account has been reactivated.
But it is 30 hours later and still my account is deactivated, my inventory is still stranded and disbursements held. I can only imagine that there is a technical problem which is preventing reactivation. There seems to be no way forward.
This is really urgent because my EU inventory (47,000 units) is scheduled for disposal next week and I have no way to receive it myself, so if that happens it will be the end of my business.
@Sakura_Amazon_ Please can you help me with this?
Appeal successful but account still deactivated
My account has been deactivated for nearly 2 months because of VAT address verification problems. Now all these problems have been fixed and yesterday I received the notifications that my information has passed verification and my account has been reactivated.
But it is 30 hours later and still my account is deactivated, my inventory is still stranded and disbursements held. I can only imagine that there is a technical problem which is preventing reactivation. There seems to be no way forward.
This is really urgent because my EU inventory (47,000 units) is scheduled for disposal next week and I have no way to receive it myself, so if that happens it will be the end of my business.
@Sakura_Amazon_ Please can you help me with this?
