Please help. Can I stop the bank from taking payments?
Please help me with this issue. I made a new amazon seller account back in May. This was with the same email that I previously had a personal customer account. I made this ages ago and forgot but didn't think it would be an issue. I then logged in and out too quickly which caused it to be temporarily locked. This was then unlocked and I used it fine, but an amazon support worker decided it was inactive and needed to be closed and deleted. In this time between having it unlocked, I sent products to amazon on my seller account (with the same email) and started selling. BUT, then the account was deleted and this in term removed access from my selling account. Now, after going in circles with amazon seller support and amazon customer service, they are both blaming each other. I am getting charged the monthly fee of roughly £30 every month and I cannot stop it. I cannot log into the account as 'this email address doesn't exist'. I don't know what to do. I also can't get called by amazon seller support from that account to allow them to have access because I cannot log in!!!
I might have to pursue legal action to show how many times i’ve tried to cancel this. They have wrongly removed my buyer account and made me stuck with paying £30 a month for nothing!!! Can I just cancel my card? I’m worried this will cause big debt to rack up! I hate amazon, i hate all of this.
Please help. Can I stop the bank from taking payments?
Please help me with this issue. I made a new amazon seller account back in May. This was with the same email that I previously had a personal customer account. I made this ages ago and forgot but didn't think it would be an issue. I then logged in and out too quickly which caused it to be temporarily locked. This was then unlocked and I used it fine, but an amazon support worker decided it was inactive and needed to be closed and deleted. In this time between having it unlocked, I sent products to amazon on my seller account (with the same email) and started selling. BUT, then the account was deleted and this in term removed access from my selling account. Now, after going in circles with amazon seller support and amazon customer service, they are both blaming each other. I am getting charged the monthly fee of roughly £30 every month and I cannot stop it. I cannot log into the account as 'this email address doesn't exist'. I don't know what to do. I also can't get called by amazon seller support from that account to allow them to have access because I cannot log in!!!
I might have to pursue legal action to show how many times i’ve tried to cancel this. They have wrongly removed my buyer account and made me stuck with paying £30 a month for nothing!!! Can I just cancel my card? I’m worried this will cause big debt to rack up! I hate amazon, i hate all of this.
0 replies
Seller_ZVAz3d5lZuGid
The only way to stop the monthly payment is by downgrading the selling plan, but if your account is deactivated then that may not be possible.
'... the account was deleted' - how was it deleted and who deleted it ? 'an amazon support worker decided it was inactive and needed to be closed and deleted.' - something doesn't really sound right here.
Can you log into your buyer account ?
Seller_ZJhFeE3tNKzfh
Which account are you posting on the forums right now with?