My first 5* seller support feedback in over a year
Have just left my first 5* feedback for seller support in a very long time for switched item customer return reimbursement. Issue resolved and reimbursed within 24 hours!
Credit where it's due, the case was well handled. Congratulations Amazon, that's a 1 in 733 success rate!
My first 5* seller support feedback in over a year
Have just left my first 5* feedback for seller support in a very long time for switched item customer return reimbursement. Issue resolved and reimbursed within 24 hours!
Credit where it's due, the case was well handled. Congratulations Amazon, that's a 1 in 733 success rate!
7 replies
Seller_76AUwmqvSyRIM
1 out of 733! Fantastic. Onwards and upwards.
I had a similar experience yesterday. Reimbursements, as Amazon have announced, are to handled much quicker. My claim for a completely different FBA item returned by a customer was handled in just a few hours but they did not get 5* as the amount was nowhere near what it should have been.
My item has been selling for over 10 years so there plenty of sales history but their reimbursement calculations are so "closed book" and top secret that it is hard to have any faith in them. This is typical of Amazon.
Seller_lmJOjF6JybyzB
Luxury.
I dream of a 1 in 733 success rate.
Seller_QgnlRdJJaJLON
No doubt that it was a mistake by Seller Support to help you.
It won't happen again.
Seller_ssemBDIznqPSz
[Moderator Edit: removed SPAM commentary]
