How to understand this request for identity and supply chain verification?
We had the identity and supply chain verification in August. Today, we received an update. We are not sure if Amazon wants to get invoices for all brands we used to sell 2 invoices per brand? We need some clarification.
Dear Lin Shou/Mega Deals Electronics,
Thank you for joining the video call on 8/6/2024.
To complete your identity and supply chain verification, provide the information requested below.
- Invoices and(or) supply chain documents: The document(s) must include the following information and ASINs: buyer details, date of issue, product details, quantity of products and supplier details.
- please email a document with a complete list of brands sold along with suppliers purchased from for that particular brand and 2 sample invoices per sample
**supply chain for entire inventory**
After we receive the required information, we will verify the documents and respond with the outcome within 5 business days.
How to understand this request for identity and supply chain verification?
We had the identity and supply chain verification in August. Today, we received an update. We are not sure if Amazon wants to get invoices for all brands we used to sell 2 invoices per brand? We need some clarification.
Dear Lin Shou/Mega Deals Electronics,
Thank you for joining the video call on 8/6/2024.
To complete your identity and supply chain verification, provide the information requested below.
- Invoices and(or) supply chain documents: The document(s) must include the following information and ASINs: buyer details, date of issue, product details, quantity of products and supplier details.
- please email a document with a complete list of brands sold along with suppliers purchased from for that particular brand and 2 sample invoices per sample
**supply chain for entire inventory**
After we receive the required information, we will verify the documents and respond with the outcome within 5 business days.
6 replies
Seller_OvL8C4BJWiuS9
"please email a document with a complete list of brands sold along with suppliers purchased from for that particular brand and 2 sample invoices per sample"-they want a complete list of any brands you sold/sell with supplier information for each and 2 invoices for each.
Emet_Amazon
Hello @Seller_hHnHo43yy5FLu,
Thank you for creating a new topic and continuing your original conversation.
This information was recently provided as I received an update from the review I requested on your prior post. This is their full request:
To complete your identity and supply chain verification, provide the information requested below.
- Bank statement or credit card statement: The statement must have been issued in the last 180 days and include the following information: full name (individual or business name), address (business operating address or residential address) and bank information.
- Invoices and(or) supply chain documents: The document(s) must include the following information and ASINs: buyer details, date of issue, product details, quantity of products and supplier details.
- please email a document with a complete list of brands sold along with suppliers purchased from for that particular brand and 2 sample invoices per sample
**supply chain for entire inventory**
- Business registration documents for the company NAME
- Information for the virtual assistant: NAME and contract
After we receive the required information, we will verify the documents and respond with the outcome within 5 business days.
How do I send the required information?
Submit this information to scram-appeals@amazon.MP
As mentioned by the notification and @Seller_OvL8C4BJWiuS9, we are requesting that you provide at least 2 invoices for each brand listed, they are not inquiring on "ALL" ASINS but rather that you're sourcing these brands appropriately.
ASINs under review : B0091EXB2A B083ZMC7C8 B000LDKX62 B01C6E2VC2 B0CQTHJ8KR B0788TV8KF B00GXNPDDM B015YECVX0 B09H8CWFNK B0B89C8H4Q B089X2NKFV B08635WSWF B00NGVF4II
You mentioned these were the ASINS under review, I have compiled the following information to clarify what you will need:
B0091EXB2A - Fluke
B083ZMC7C8 - NETGEAR
B000LDKX62 - Fluke
B01C6E2VC2 - ZEBRA
B0CQTHJ8KR - Generic
B0788TV8KF - Motorola
B00GXNPDDM - Fujitsu
B015YECVX0 - Fujitsu
B09H8CWFNK - Shark
B0B89C8H4Q - Shark
B089X2NKFV - Shark
B08635WSWF - Shark
B00NGVF4II - Shark
Per this information, you will need 2 invoices from each of these brands: Shark, Fujitsu, Motorola, ZEBRA, NETGEAR.
Once you have compiled all required information, you will need to email it the appropriate teams mentioned in your notification so it can be properly reviewed.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_hHnHo43yy5FLu,
Thank you for following up on this,
Per this information, you will need 2 invoices from each of these brands: Shark, Fujitsu, Motorola, ZEBRA, NETGEAR.
Our review teams reached out to me not too long after you provided your documentation and advised they were unable to complete their review as the documents were submitted in a .zip format which they are not able to open.
Additionally ad noted in my prior post, you do not need 80+ brands, only the 5 I mentioned. This should be in total 10 invoices for 5 total brands. As soon as you can, provide these specific invoices for the mentioned brands in an invoice that meets these requirements. As noted in this page invoices should be in .pdf, and images should be in .jpg, .png, or .gif. Once they have these documents they can finalize their review.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Emet_Amazon
Hello @Seller_hHnHo43yy5FLu,
Thank you for following up.
I had gotten confirmation from this review team that the request was to have 2 invoices provided for each brand.
The correct email for this situation is "scram-appeals@amazon.com".
Our review teams have confirmed they received your information and advised you were requested on 11/15/24 to provide documents for additional listing. This notification should have including both the current ASIN under review and confirmation of the email above.
You will need to use the above mentioned email to send your documentation for these listings at this time. Have you since followed up on this request?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
