Seller Central lagging and freezing. Product details page keeps crashing and not saving any changes made.
I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.
Seller Central lagging and freezing. Product details page keeps crashing and not saving any changes made.
I am a new user and trying to setup my products. When I go to edit a product and make changes to the attributes the page is super slow and keeps freezing. Then when I am finally able to finish the changes I want made, like updating the listing price and designating the product as imported, I click save at the bottom and nothing happens. The spinning icon pops up for a second as if it is saving, but then nothing changes, and the page looks exactly the same. I even tried reopening the product in a separate window to see if the change is saved, but they did not. I've been troubleshooting with seller central support for weeks and they can't seem to give me an answer. I tried all of the updates they asked, including deleting the cookies and trying different browsers like Firefox. Nothing works. Please help.
0 replies
Seller_rI7BZIczK8iAC
Is this your brand? Did you create the listing? Were you able to edit that listing before?
Michelle_Amazon
Hello @Seller_88C1DTyowlDFg,
Michelle at Amazon here. I am sorry to hear that you are having issues creating your listings. Do you have the Seller Support case that you created that you can share with me so I can take a look?
Regards,
Michelle