Listing Hijacked by new brand SUPTMAX
Hello, I have been selling my ASIN since 2023. We are not in Brand Registry（Brand removed in Nov, 2023, unknow reason） but we are the ASIN creator, and the earlist orders of this product are in our account. But a month ago the brand of this ASIN has changed to brand: SUPTMAX.
SUPTMAX is the incorrect brand name. This seller is suspected of harming my business. Now I can not edit my listing. When I want to edit my listing, I need to request a approval.
Can you change the brand name back to the correct brand name ? You can check selling history of this ASIN to confirm.
I really need your help, my case ID is 10539773292 @Julia_Amzn
4 replies
Seller_0xNf3jgF2ljQG
Hello,
I don't think Amazon will change the brand to the original one until your brand is registered.
I suggest registering your brand first and then requesting a registry to resolve the issue.
We had encountered this same issue for 6 of our listings and we got our brand name back on the listings. We had to hustle but we solved it.
Julia_Amzn
Hello @Seller_PvSYJMoziOKDc,
Thank you for reaching out.
Are you considering another application to the Brand Registry as advised by @Seller_0xNf3jgF2ljQG?
Best,
Julia.
Listing Hijacked by new brand SUPTMAX
Hello, I have been selling my ASIN since 2023. We are not in Brand Registry（Brand removed in Nov, 2023, unknow reason） but we are the ASIN creator, and the earlist orders of this product are in our account. But a month ago the brand of this ASIN has changed to brand: SUPTMAX.
SUPTMAX is the incorrect brand name. This seller is suspected of harming my business. Now I can not edit my listing. When I want to edit my listing, I need to request a approval.
Can you change the brand name back to the correct brand name ? You can check selling history of this ASIN to confirm.
I really need your help, my case ID is 10539773292 @Julia_Amzn
Listing Hijacked by new brand SUPTMAX
Hello, I have been selling my ASIN since 2023. We are not in Brand Registry（Brand removed in Nov, 2023, unknow reason） but we are the ASIN creator, and the earlist orders of this product are in our account. But a month ago the brand of this ASIN has changed to brand: SUPTMAX.
SUPTMAX is the incorrect brand name. This seller is suspected of harming my business. Now I can not edit my listing. When I want to edit my listing, I need to request a approval.
Can you change the brand name back to the correct brand name ? You can check selling history of this ASIN to confirm.
I really need your help, my case ID is 10539773292 @Julia_Amzn
4 replies
4 replies
Seller_0xNf3jgF2ljQG
Hello,
I don't think Amazon will change the brand to the original one until your brand is registered.
I suggest registering your brand first and then requesting a registry to resolve the issue.
We had encountered this same issue for 6 of our listings and we got our brand name back on the listings. We had to hustle but we solved it.
Julia_Amzn
Hello @Seller_PvSYJMoziOKDc,
Thank you for reaching out.
Are you considering another application to the Brand Registry as advised by @Seller_0xNf3jgF2ljQG?
Best,
Julia.
Seller_0xNf3jgF2ljQG
Hello,
I don't think Amazon will change the brand to the original one until your brand is registered.
I suggest registering your brand first and then requesting a registry to resolve the issue.
We had encountered this same issue for 6 of our listings and we got our brand name back on the listings. We had to hustle but we solved it.
Seller_0xNf3jgF2ljQG
Hello,
I don't think Amazon will change the brand to the original one until your brand is registered.
I suggest registering your brand first and then requesting a registry to resolve the issue.
We had encountered this same issue for 6 of our listings and we got our brand name back on the listings. We had to hustle but we solved it.
Julia_Amzn
Hello @Seller_PvSYJMoziOKDc,
Thank you for reaching out.
Are you considering another application to the Brand Registry as advised by @Seller_0xNf3jgF2ljQG?
Best,
Julia.
Julia_Amzn
Hello @Seller_PvSYJMoziOKDc,
Thank you for reaching out.
Are you considering another application to the Brand Registry as advised by @Seller_0xNf3jgF2ljQG?
Best,
Julia.
