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Seller_K5ekmPpI78Qhl

Account Health - deactivated account

I received an email asking me to update my account information but the link supplied doesn't take me to the page stated. I have tried the Contact Us link supplied, but this takes me to a page with only two options regarding appealing, and when I ask for help, the case is closed, stating I have contacted the wrong people. Even if I select close my account it goes to this page. Totally stuck in a loop with no obvious way of contact support. Any suggestions would be gratefully received

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Tags:Account Health, Deactivated
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Seller_K5ekmPpI78Qhl

Account Health - deactivated account

I received an email asking me to update my account information but the link supplied doesn't take me to the page stated. I have tried the Contact Us link supplied, but this takes me to a page with only two options regarding appealing, and when I ask for help, the case is closed, stating I have contacted the wrong people. Even if I select close my account it goes to this page. Totally stuck in a loop with no obvious way of contact support. Any suggestions would be gratefully received

Tags:Account Health, Deactivated
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406 views
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Winston_Amazon

Hello @Seller_K5ekmPpI78Qhl,

Thanks for posting on the Seller Forums!

Would you be able to share the notification you received?

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Seller_K5ekmPpI78Qhl

Account Health - deactivated account

I received an email asking me to update my account information but the link supplied doesn't take me to the page stated. I have tried the Contact Us link supplied, but this takes me to a page with only two options regarding appealing, and when I ask for help, the case is closed, stating I have contacted the wrong people. Even if I select close my account it goes to this page. Totally stuck in a loop with no obvious way of contact support. Any suggestions would be gratefully received

406 views
1 reply
Tags:Account Health, Deactivated
00
Reply
user profile
Seller_K5ekmPpI78Qhl

Account Health - deactivated account

I received an email asking me to update my account information but the link supplied doesn't take me to the page stated. I have tried the Contact Us link supplied, but this takes me to a page with only two options regarding appealing, and when I ask for help, the case is closed, stating I have contacted the wrong people. Even if I select close my account it goes to this page. Totally stuck in a loop with no obvious way of contact support. Any suggestions would be gratefully received

Tags:Account Health, Deactivated
00
406 views
1 reply
Reply
user profile

Account Health - deactivated account

by Seller_K5ekmPpI78Qhl

I received an email asking me to update my account information but the link supplied doesn't take me to the page stated. I have tried the Contact Us link supplied, but this takes me to a page with only two options regarding appealing, and when I ask for help, the case is closed, stating I have contacted the wrong people. Even if I select close my account it goes to this page. Totally stuck in a loop with no obvious way of contact support. Any suggestions would be gratefully received

Tags:Account Health, Deactivated
00
406 views
1 reply
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Winston_Amazon

Hello @Seller_K5ekmPpI78Qhl,

Thanks for posting on the Seller Forums!

Would you be able to share the notification you received?

00
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Winston_Amazon

Hello @Seller_K5ekmPpI78Qhl,

Thanks for posting on the Seller Forums!

Would you be able to share the notification you received?

00
user profile
Winston_Amazon

Hello @Seller_K5ekmPpI78Qhl,

Thanks for posting on the Seller Forums!

Would you be able to share the notification you received?

00
Reply
Follow this discussion to be notified of new activity