Help! First IP Complaint - "Parallel Import"
Hi Amazon Community
I have received my first IP complaint for a product, which is on the basis of “Parallel Import”.
This product was purchased through retail arbitrage at TK Maxx, to which I have submitted the receipt along with a photo of the product, showing it was sourced within the EEC (UK specifically).
The response from Amazon:
Hello,
We received your submission but do not have enough information to reactivate your listing at this time. To reactivate your listing, please provide any one of the below documents for proving authenticity of your listings:
– A letter of authorization (LOA) or licensing agreement (LA) directly from the rights owner permitting you to import their products to the store where the products are listed. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– An invoice from the rights owner. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– A retraction from the rights owner to be sent to Amazon directly. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– An invoice from an EEA-based supplier or UK-based supplier
As I have already shown that the product was sourced legitimately from a UK retailer, what should I do?
Thanks for taking the time to help
Steve
Help! First IP Complaint - "Parallel Import"
Hi Amazon Community
I have received my first IP complaint for a product, which is on the basis of “Parallel Import”.
This product was purchased through retail arbitrage at TK Maxx, to which I have submitted the receipt along with a photo of the product, showing it was sourced within the EEC (UK specifically).
The response from Amazon:
Hello,
We received your submission but do not have enough information to reactivate your listing at this time. To reactivate your listing, please provide any one of the below documents for proving authenticity of your listings:
– A letter of authorization (LOA) or licensing agreement (LA) directly from the rights owner permitting you to import their products to the store where the products are listed. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– An invoice from the rights owner. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– A retraction from the rights owner to be sent to Amazon directly. You can find the contact information of the rights owner in the listing deactivation communication you have received.
– An invoice from an EEA-based supplier or UK-based supplier
As I have already shown that the product was sourced legitimately from a UK retailer, what should I do?
Thanks for taking the time to help
Steve
0 replies
Seller_7VbclcPFFRTnc
It was mentioned on your other threads that RA is not a viable method unfortunately for this reason
Seller_BS5lg2keRs2QO
If it’s showing as parallel import then it is likely that the manufacturer / brand owner know that they only supply TK Maxx in the UK and so you wouldn’t be able to sell them as new without getting them from somewhere else - hence parallel import.
Seller_4lwmfpmJcG44K
Sure, RA from Ebay randoms is not viable as you cant prove where it came from. But RA from TK Maxx should be fine?
Seller_VJFloi7Cs0iaR
TKMAXX is a retailer.
This is the end of the discussion, if you bought from a retailer, you are a customer, not a retailer.
Youtube masters may sell you the dream of online arbitrage, and you may get away with it for a while, but you will come unstuck.
I would be absolutely gobsmacked if you had the Consumer Liability insurance for the type of items you sell.
You’re either a business or you’re not, there’s no middle ground selling on Amazon.
Have you considered a market stall? or Ebay?
