Hello @Seller_U2vlrskwMiiFD,

did you manage to confirm that customs were charged to you?

According to Importing and exporting between the UK-EU customs border help page: "For seller-fulfilled orders, we require these incoterms:

• DDP (Delivered Duty Paid). You deliver orders at your own expense to a destination in the importing country, taking care of all customs formalities and paying all import duties in addition to all costs. With DDP, you are the importer of record or declarant.
• DAP (Delivered at Place). You are responsible for delivering your orders, including transportation costs, to the named destination. The costs of carrying out all the necessary import formalities are excluded. Therefore, all taxes incurred when you import to the country of destination must be paid by the buyer or the recipient."

Regards,

Sarah.