Tax id Verification issue
Dear amazon,
I am facing the issue of TAX ID Verification issue, i have uploaded matching name supporting documents but still after talking to 2 seller support and last 5 days my account is still deactivated. I don't know if this is a bug from amazon's side but I am loosing my sale, every seller support executive said that it will be done in 24 to 48 hours, but still the same issue, please let me know when will this issue is going to be fixed.
Tax id Verification issue
Dear amazon,
I am facing the issue of TAX ID Verification issue, i have uploaded matching name supporting documents but still after talking to 2 seller support and last 5 days my account is still deactivated. I don't know if this is a bug from amazon's side but I am loosing my sale, every seller support executive said that it will be done in 24 to 48 hours, but still the same issue, please let me know when will this issue is going to be fixed.
0 replies
Connor_Amazon
Hi @Seller_HvgketJ961wjh
Can you provide me with any support case IDs so that I can take a closer look into the issue on my end.
I also see your Germany and Japan marketplaces have invalid charge method. Can you make sure you assign and check to make sure a valid card is on file for both so that we can prevent any further issues with the account.
Best,
Connor
Seller_694s2EpuKDRfr
13 days have passed from Alert More than 1,000 subscribers & saved customers will not receive their products if the account is deactivated.
7 days have also passed since the Health Support email stated that Amazon's technical issue would be resolved.
No help in my forum thread: https://sellercentral.amazon.com/seller-forums/discussions/t/33e03ae9-ea4c-4682-affb-9e0e02b3243d
No supervisor assigned to my Seller Support case ID 17206555751 and 17228260541
