Over 30 days my listing not active
i received intellectual property violation on my product I did DMCA my DMCA was accepted on 13 December but no email was sent to me after that and I talked to Amazon health specialist several times but my listing was not opened please help me
solution for CaseID: 16966376431
Over 30 days my listing not active
i received intellectual property violation on my product I did DMCA my DMCA was accepted on 13 December but no email was sent to me after that and I talked to Amazon health specialist several times but my listing was not opened please help me
solution for CaseID: 16966376431
0 replies
Atlas_Amazon
Hello @Seller_svBPWtRGGGByL
solution for CaseID: 16966376431
Thank you for the information provided regarding the recent issues that you have experienced with the DMCA notice not having had action taken at this point. I know this can be frustrating as you mention having received messaging indicating the notice was accepted. Was this messaging informing you that the violation has been resolved or was this messaging just letting you know that the notice was received?
I did review the case information you have shared and communicated with another team concerning the issues, and they have communicated that the notice itself was not determined as valid so they will still require a valid notice to be provided. We would advise on reviewing what you would like to submit and ensuring that each section has been filled out correctly for our team.
If you have any other details or evidence regarding this that you would like to share, we ask that you provide it to this thread for support.
Best,
Atlas
