Amazon is not accepting any of my charge methods
Hello. My bank made un update and replaced all my credit cards, and now Amazon is not accepting the new cards as Charge Method. My account has limited access because of this ( I have my seller account for almost 4 years). I checked with my bank and my cards and bank account are in good condition. I also used my cards for other payments and didn't have issues. I called, opened cases and talked with the support 3-4 times and they said that my credit cards are accepted and to wait 24-48 hours to regain access. After the 48 hours that I waited (3 times, so there's been almost a week) my seller account still has limited access and my credit cards are still not accepted as charge methods ( I tried 4-5 credit cards). Can anyone help me with this?
Amazon is not accepting any of my charge methods
Hello. My bank made un update and replaced all my credit cards, and now Amazon is not accepting the new cards as Charge Method. My account has limited access because of this ( I have my seller account for almost 4 years). I checked with my bank and my cards and bank account are in good condition. I also used my cards for other payments and didn't have issues. I called, opened cases and talked with the support 3-4 times and they said that my credit cards are accepted and to wait 24-48 hours to regain access. After the 48 hours that I waited (3 times, so there's been almost a week) my seller account still has limited access and my credit cards are still not accepted as charge methods ( I tried 4-5 credit cards). Can anyone help me with this?
0 replies
Seller_OvL8C4BJWiuS9
Are they vallid credit cards and not debit cards?
Quincy_Amazon
Hello @Seller_dIz7CrNNZM5FQ
Thank you for posting your inquiry to the Forums.
When you register as a seller, you must enter a credit card that will accept international charges and that has a valid billing address located in an eligible country.
Amazon accepts the following credit cards:
- American Express
- Diners Club
- Discover
- JCB
- MasterCard
- Visa
Please note that alternative charge methods, such as prepaid cards, gift certificates, checks, or online payment systems like PayPal are not accepted.
I have included a help page below that details credit card and bank account requirements as well as how to update credit card information for your seller account:
Bank account and credit or debit card information for your seller account
Add, delete, and verify your credit or debit card information
Regards,
Quincy_Amazon
Seller_p0PQbOZNZ48KF
I'm having the same issue. Has this been resolved for you yet?
