Incorrect automatic categorisation
A few weeks ago my Probiotic floor cleaner was made inactive as the word ‘probiotic’ triggered a flag and I was recategorised to an ingestible healthcare product which apparently are not permitted at the moment. That is now resolved…..
However! I am just creating a bundle with the similar product - this time it’s is a
‘probiotic multi-surface cleaning product for the home’. (100ml concentrate with a 500ml empty refillable bottle).
I am in the process of listing and have categorised it is grocery> Home Care & cleaning> Household cleaners > All purpose cleaners
However, I can see already that system already thinks I am an investable product and is asking me fill in food ingredients etc as mandatory.
How do I ensure it doesn’t incorrectly categorise me once again?
Thanks you
Incorrect automatic categorisation
A few weeks ago my Probiotic floor cleaner was made inactive as the word ‘probiotic’ triggered a flag and I was recategorised to an ingestible healthcare product which apparently are not permitted at the moment. That is now resolved…..
However! I am just creating a bundle with the similar product - this time it’s is a
‘probiotic multi-surface cleaning product for the home’. (100ml concentrate with a 500ml empty refillable bottle).
I am in the process of listing and have categorised it is grocery> Home Care & cleaning> Household cleaners > All purpose cleaners
However, I can see already that system already thinks I am an investable product and is asking me fill in food ingredients etc as mandatory.
How do I ensure it doesn’t incorrectly categorise me once again?
Thanks you
3 replies
Julia_Amzn
Hello @Seller_8v5rbFpoYLbmh, thank you for reaching out. Can you share the case ID of the issue you resolved before?
Did you attempt to list your new product?
Kind rgeards. Julia.