Incorrect automatic categorisation

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Seller_8v5rbFpoYLbmh

Incorrect automatic categorisation

A few weeks ago my Probiotic floor cleaner was made inactive as the word ‘probiotic’ triggered a flag and I was recategorised to an ingestible healthcare product which apparently are not permitted at the moment. That is now resolved…..

However! I am just creating a bundle with the similar product - this time it’s is a

‘probiotic multi-surface cleaning product for the home’. (100ml concentrate with a 500ml empty refillable bottle).

I am in the process of listing and have categorised it is grocery> Home Care & cleaning> Household cleaners > All purpose cleaners

However, I can see already that system already thinks I am an investable product and is asking me fill in food ingredients etc as mandatory.

How do I ensure it doesn’t incorrectly categorise me once again?

Thanks you

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4 replies
Tags:Add a product, Listing deactivated, Listings
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Julia_Amzn

Hello @Seller_8v5rbFpoYLbmh, thank you for reaching out. Can you share the case ID of the issue you resolved before?

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Seller_8v5rbFpoYLbmh
Probiotic floor cleaner was made inactive as the word ‘probiotic’ triggered a flag and I was recategorised to an ingestible healthcare product which apparently are not permitted at the moment. That is now resolved…..
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Did you attempt to list your new product?

Kind rgeards. Julia.

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