Block Item

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_NgxnZrfPsLRE7

Block Item

I need help with receiving back block listing items to be sent back to my home address. A competitor flag my account for fraud and i provided proper documentation and still be accused of this issue which i have my invoices and documentations. I believe the competitor did this because of my price was little lower than theirs. Is their anything i can do?

10 views
2 replies
Tags:Account Health, Product authenticity
00
Reply
0 replies
user profile
Seller_4zBzdtgCyS9EI

If you do not have brand authorized wholesale distributor invoices and a Brand LOA, you will not get your product back, or money paid out...

00
user profile
Emet_Amazon

Hello @Seller_NgxnZrfPsLRE7,

Thank you for posting your concerns with your account and blocked listing.

user profile
Seller_NgxnZrfPsLRE7
I need help with receiving back block listing items to be sent back to my home address. A competitor flag my account for fraud and i provided proper documentation and still be accused of this issue which i have my invoices and documentations. I believe the competitor did this because of my price was little lower than theirs. Is their anything i can do?
View post

As you mentioned you feel this was a competitor who did this, can you provide more information surrounding the situation? Based on the submission of invoices, was this an authenticity or intellectual property concern? Can you post your original notification, ASIN, and any relevant information to your situation so I can look further into your situation?

user profile
Seller_4zBzdtgCyS9EI
If you do not have brand authorized wholesale distributor invoices and a Brand LOA
View post

Here @Seller_4zBzdtgCyS9EI advised on having brand authorization and wholesale supplier invoices. Can you advise on the brand and if you have these documents. Surrounding invoice requirements, I would advise reviewing our supply chain standards and invoice requirements pages for more information on accepted information. Depending on the holistic situation, we may even require a letter of authorization from the brand should this be related to a supply chain review or intellectual property complaint.

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

00
Follow this discussion to be notified of new activity