Listing Help - CASE 17412546521
Hello someone from Amazon,
I am having issues with listing a new product. I have tried multiple times to list but keep getting the same response, "Listing does not meet our standards. This product has been identified as a rifle/pistol/shotgun suppressor, silencer, flash hider, or compensator device with suppression capabilities. "
I have referenced competitor listings, reviewed Amazon policies and federal regulations and updated my details and photos accordingly, but still get denied. Is there someone that can tell me what I am missing please? Or if my case is hopeless?
Listing Help - CASE 17412546521
Hello someone from Amazon,
I am having issues with listing a new product. I have tried multiple times to list but keep getting the same response, "Listing does not meet our standards. This product has been identified as a rifle/pistol/shotgun suppressor, silencer, flash hider, or compensator device with suppression capabilities. "
I have referenced competitor listings, reviewed Amazon policies and federal regulations and updated my details and photos accordingly, but still get denied. Is there someone that can tell me what I am missing please? Or if my case is hopeless?
11 replies
Seller_4zBzdtgCyS9EI
what exactly is it you are trying to sell?
Seller_4zBzdtgCyS9EI
sounds like the bot found some key words in your title or description. You have to be very careful around here with every word you use on your detail page. Read it carefully or post title, bullet points and description you are trying to upload
Permanent suspension comes rather quick.
When I listed toy weapons, I added "toy"or "replica" to the title of most of them to avoid having them taken down again, not sure if that still helps today.
You have to avoid words such as gun, suppression and so on, compare the active listings with what you are trying to list
Seller_4zBzdtgCyS9EI
Yeah, I see nothing wrong with it. Maybe a mod can help
You will need to open a case and post the case number
@Josh_Amazon
@Emet_Amazon
@Danny_Amazon
Seller_cpUHye37gkO0X
as an update, I tried going thru support chat and was able to talk to someone, who quickly transferred me to the Restricted Products team. They do not communicate with chat, only email. They sent me the same email I have been getting.
My case number is 17412546521. Can someone from Amazon tell me if I should abandon this fight and move on, or is there something simple I am missing?
Seller_cpUHye37gkO0X
my apologies, I now have two case numbers for the same issue. 17412546521 And 17586522661
Manny_Amazon
Hello @Seller_cpUHye37gkO0X,
Thanks for posting to the Forums. I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.
Regards,
- Manny