5461: You may not create new ASINs for this brand - on a brand that I already sell
I have been going around in circles with seller support for a brand that I am approved to sell and already have the relevant products listed on my US account. I have been trying to list these ASINs in the AU account by matching them to what is in the Amazon database and they are appearing as failed in the "Listings under translation" page. I'm also getting an error 5461: You may not create new ASINs for this brand if I try to create them from scratch. Seller support keeps coming back with the same instructions that don't work. Somebody advise me where I'm going wrong before I lose my mind.
5461: You may not create new ASINs for this brand - on a brand that I already sell
I have been going around in circles with seller support for a brand that I am approved to sell and already have the relevant products listed on my US account. I have been trying to list these ASINs in the AU account by matching them to what is in the Amazon database and they are appearing as failed in the "Listings under translation" page. I'm also getting an error 5461: You may not create new ASINs for this brand if I try to create them from scratch. Seller support keeps coming back with the same instructions that don't work. Somebody advise me where I'm going wrong before I lose my mind.
0 replies
Ken_Amazon
Hi @Seller_ACZOR0HVnwHN7,
Thank you for your post.
Can you share me the case ID of the case when you contacted Seller Support?
Ken
