Invalid FCC ID
Hi all!
I received a notification a week ago that one ASIN contained an invalid FCC ID. I resubmitted the FCC ID and FCC ID certificate to Amazon, but the reply I received still said that my FCC ID was invalid, but my FCC ID certificate is valid and compliant and has not expired.
I don't know what else I need to submit to appeal, the listing has been removed by Amazon, and I would really like to talk to someone who can help since it has been over 48 hours since I appealed this decision.
If anyone knows how to help, thanks in advance!
Invalid FCC ID
Hi all!
I received a notification a week ago that one ASIN contained an invalid FCC ID. I resubmitted the FCC ID and FCC ID certificate to Amazon, but the reply I received still said that my FCC ID was invalid, but my FCC ID certificate is valid and compliant and has not expired.
I don't know what else I need to submit to appeal, the listing has been removed by Amazon, and I would really like to talk to someone who can help since it has been over 48 hours since I appealed this decision.
If anyone knows how to help, thanks in advance!
0 replies
Emet_Amazon
Hello @Seller_wa9CSCwJdch9D,
Thank you for posting your concerns with your ASIN.
As you mentioned there seems to have been a request to ensure that the FCC ID information is up to date on your listing. I would ask if you have reviewed our requirements for the FCC ID under our radio frequency emission compliance help page?
There may be some additional requirements depending on a few different factors, which may require additional information in addition to just adding the FCC ID number.
Can you advise on the case ID, or how did you submit an appeal regarding the situation? Due to our limited ability to see your account, this would provide some additional information that may be useful.
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
Seller_OME9Z5xXZZtIn
Hello!
Did it finally get resolved?
I'm having this problem too, I resubmitted my FCC ID but Amazon never got back to me.