How to remove off topic vine reviews ?
Hi Everyone; Do you know how we can request Amazon to delete a vine review talking about price ?
Does vine request has a specific email address we can contact ?
I believe vine review is a great feature when launching a product. However; it is a hit or miss. If the customer is used to buy 10 usd product and they get something which is 30 usd; instead of being grateful. they feel may feel offended or talk a lot about the price or does not understand the purpose of the product at all. This is really annoying because it affect the launch of new product. Amazon should provide high price product only to vine reviews who spend a lot.
I also think all reviews which mentioned price should be ban on amazon. Since it is base off the customer buying power and not the product. Review should be focus on the product benefits and feature and how to used. nothing bias.
How to remove off topic vine reviews ?
Hi Everyone; Do you know how we can request Amazon to delete a vine review talking about price ?
Does vine request has a specific email address we can contact ?
I believe vine review is a great feature when launching a product. However; it is a hit or miss. If the customer is used to buy 10 usd product and they get something which is 30 usd; instead of being grateful. they feel may feel offended or talk a lot about the price or does not understand the purpose of the product at all. This is really annoying because it affect the launch of new product. Amazon should provide high price product only to vine reviews who spend a lot.
I also think all reviews which mentioned price should be ban on amazon. Since it is base off the customer buying power and not the product. Review should be focus on the product benefits and feature and how to used. nothing bias.
0 replies
Roberto_Amazon
Hello! @Seller_zXxgO2Un1u5qe
Thank you for bringing this matter into our attention. You make very good points regarding reviews, thank you for taking the time to write this.
Vine reviews work the same as regular product reviews. They can only be removed if they go against our Community Guidelines, if you feel the review should be removed, please report it using the path below:
- From the product detail page, find the review in question.
- Click the “Report abuse” link and follow the steps to report the review.
- You can also email community-help@amazon.com and report the review there (but know you’re not likely to get a reply from this alias, even if they take action).
Vine frequently asked questions
Thank you for your understanding,
Roberto
