I just registered for my seller account with my primary work email, when seeting up in the USA (where I'm based), I selected the options to also sell in Mexico and Canada as I figured why not. It seemed that Mexico didn't support the individual account type and the only way to downgrade the account back to individual was to close that account. The options were very confusing when doing that action and it seems I may have selected delete all the active accounts (didn't have UK active, so I activated that so I could reach support).

I reached out to support on the UK side but I'm getting told i have to contact US support but anytime I try to put in a help ticket, I can only select the countries that I have an account seemingly now in and that's just the UK.

I feel like I'm stuck and I don't know how to get out of this? I want to keep using my primary email, would prefer to keep the company name and also not have to setup all the account stuff again (took a few days with all the documents and verifications) and I'm not sure what that will look like on the Amazon side if I'm re-registering with the same info just slightly different email.

Does anyone have any suggestions on where I can go from here? I tried to put a forum post in the US forums but it wouldn't let me because I'm no longer registered in the US...