Need a help with reactivating my seller account
Hello,
My seller account has been inactive on Amazon for two months. During this time, I have been trying to reactivate my account but have not had any luck. I uploaded my passport, which I used during my interview with Amazon, as well as my non-biometric passport and National ID, but I still haven't succeeded. I also provided my personal account statement and credit card statement, but to no avail. Furthermore, I uploaded my business bank account statement that is linked to my Amazon account, yet I continue to receive the same email stating that they couldn't verify my identity.
Do you have any ideas on what I should do? I'm exhausted from submitting the reactivation form, and the support team hasn't provided any information on why this is happening to me.
Need a help with reactivating my seller account
Hello,
My seller account has been inactive on Amazon for two months. During this time, I have been trying to reactivate my account but have not had any luck. I uploaded my passport, which I used during my interview with Amazon, as well as my non-biometric passport and National ID, but I still haven't succeeded. I also provided my personal account statement and credit card statement, but to no avail. Furthermore, I uploaded my business bank account statement that is linked to my Amazon account, yet I continue to receive the same email stating that they couldn't verify my identity.
Do you have any ideas on what I should do? I'm exhausted from submitting the reactivation form, and the support team hasn't provided any information on why this is happening to me.
0 replies
CR_Amazon
@Seller_Pjv60gGktmaZq
My name is CR and wanted to hop in here to see if I could get some additional details from you to help me dig into what is going on here. Have you reached out to Seller Support on this yet? If so, would you mind sharing the most recent case #'s you have opened below? I'd be happy to take a further look there and review any correspondence provided to this point.
I'll hang tight here for your reply and will perform a few checks on my end in the meantime.
CR_Amazon
