FBA SHIPMENT MISSING ITEMS???
Ive had lots of items go missing when i send them into amazon from a box. But this time i Have had 20 units go missing. Whats the best way to get a reimbursement as ive tried the usual way before but never get a reimbursement.
FBA SHIPMENT MISSING ITEMS???
Ive had lots of items go missing when i send them into amazon from a box. But this time i Have had 20 units go missing. Whats the best way to get a reimbursement as ive tried the usual way before but never get a reimbursement.
0 replies
Sarah_Amzn
Hello @Seller_3AFF9LUvEzSZF,
Welcome to the Forums!
I'm Sarah with Amazon.
You can find detailed information regarding FBA reimbursement policy here: https://sellercentral.amazon.co.uk/help/hub/reference/GEYPWTSQRTXXXMVB.
Have you opened a case with Seller support providing shipment ID, invoices and POD?
Kind regards,
Sarah.
