problem printng shipping labels.
we have been printing shipping labels via Amazon Buy shipping (and QZ tray) etc for almost 2 years.
Never had a problem until Tusday this week. Printed all our Evri labels with no problems. Then a couple of hrs later, went to print the next lot and BOOM! (see attached) they have started printing just the very edge of the label and HUGE!
Have checked all settnigs and everything is fine. If we print letter/large letter labels it works as normal so guessing maybe an Amazon issue?
Anyone else got/had the same problem

problem printng shipping labels.
we have been printing shipping labels via Amazon Buy shipping (and QZ tray) etc for almost 2 years.
Never had a problem until Tusday this week. Printed all our Evri labels with no problems. Then a couple of hrs later, went to print the next lot and BOOM! (see attached) they have started printing just the very edge of the label and HUGE!
Have checked all settnigs and everything is fine. If we print letter/large letter labels it works as normal so guessing maybe an Amazon issue?
Anyone else got/had the same problem

27 replies
Seller_fZrbKU9cqcbFd
WE have the same issue, no idea how to fix it. Can anyone help?
Spencer_Amazon
Hello @Seller_XrsxyuONn8r2w,
I am Spencer with Amazon.
I am currently working with our partner team to have this issue solved.
I will keep you all posted.
Regards, Spencer