Question about AWD timelines and how to solve Lost products!
Hello
I have some shipments. Amazon AWD received all the Box of all shipments.
But when I create shipment and Amazon automatically create shipment from Amazon AWD to Amazon FBA network, there is some problems:
1. Amazon FBA do not receive the goods (Some shipments more than 30 days).
2. Amazon FBA received and closed the shipment with no unit received or received missing a lot.
I created some Case IDs, but Amazon still not solve.
How can I do now?
Question about AWD timelines and how to solve Lost products!
Hello
I have some shipments. Amazon AWD received all the Box of all shipments.
But when I create shipment and Amazon automatically create shipment from Amazon AWD to Amazon FBA network, there is some problems:
1. Amazon FBA do not receive the goods (Some shipments more than 30 days).
2. Amazon FBA received and closed the shipment with no unit received or received missing a lot.
I created some Case IDs, but Amazon still not solve.
How can I do now?
1 reply
KJ_Amazon
Hello @Seller_TiTAUbxQB0qX8 Have you followed up in any of the cases you filed and supplied any requested documentation for the shipment contents?
Can you share a Case ID so I can determine what next steps may be available for you?
