Action required to avoid account deactivation
Got this email today, is this real or a scam? They are asking for ID and passport!
Please do not reply to this email as we do not review emails sent to this email account. Hello, As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona. During this process, you will need to show your original ID and the details on this ID should match with the identification details you provided in your Amazon selling account. The verification process will take less than 5 minutes to complete. After completion, we will review the details and get back to you within 72 hours. If you do not successfully complete this verification within 14 days, you will no longer be eligible to sell on Amazon.com. 1. Click on the following link to begin and follow the instructions. Click here to start the verificationWe are here to helpIf you have any questions, please contact the Selling Partner Support Team: https://sellercentral.amazon.com
Action required to avoid account deactivation
Got this email today, is this real or a scam? They are asking for ID and passport!
Please do not reply to this email as we do not review emails sent to this email account. Hello, As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona. During this process, you will need to show your original ID and the details on this ID should match with the identification details you provided in your Amazon selling account. The verification process will take less than 5 minutes to complete. After completion, we will review the details and get back to you within 72 hours. If you do not successfully complete this verification within 14 days, you will no longer be eligible to sell on Amazon.com. 1. Click on the following link to begin and follow the instructions. Click here to start the verificationWe are here to helpIf you have any questions, please contact the Selling Partner Support Team: https://sellercentral.amazon.com
1 reply
Emet_Amazon
Hello @Seller_fOIitVyuMxk5h,
Thank you for posting your concerns with your account being at risk of deactivation.
Got this email today, is this real or a scam? They are asking for ID and passport!
Please do not reply to this email as we do not review emails sent to this email account. Hello, As an enhanced security measure, you must complete an identity verification check in order to continue to sell in Amazon’s store. To complete the process, please review the details provided below and click on the link to start your verification within 14 days; please note that this link will lead you to the website hosted by our third-party identity verification services provider, Persona.
This sounds like a standard verification process, was this received as a performance notification in seller central?
Did you complete and provide all the requested information to finish the verification process? If not is there a reason verification has not been started or completed?
The forums community and I are here to support you. Please let us know how we can help you from this point forward.
Emet.
