Stupidest A2Z ever
I have just had an AtoZ against me for a non delivery
The reason.... the customer has put
I've been having problems with Royal Mail because our gate is broken and local dogs have used our path as a toilet. I've been told post won't be delivered to us until the gate is fixed.
Unfortunately, we are getting our roof fixed atm and can't fix the gate because the workmen need the space to bring in their supplies
<<<sigh>>>
Stupidest A2Z ever
I have just had an AtoZ against me for a non delivery
The reason.... the customer has put
I've been having problems with Royal Mail because our gate is broken and local dogs have used our path as a toilet. I've been told post won't be delivered to us until the gate is fixed.
Unfortunately, we are getting our roof fixed atm and can't fix the gate because the workmen need the space to bring in their supplies
<<<sigh>>>
0 replies
Seller_ZJhFeE3tNKzfh
Absolute joke. What are you supposed to do?
Assume you'll get that returned - but I daresay its hit your ODR!
Seller_HetZ8jdM3gAgI
If it is on a tracked service you could try Royal Mail's new stop and return feature, you would need to contact their business support team
Seller_k2X0L9mVRT0pW
My sympathies - but it did make me laugh! Sorry.
Seller_bzRkeDMMsE3Is
The way things are going, it won't be too long before Amazon is getting the gate fixed and taking the repair costs from your funds!
Seller_S3aHFfAjpTNul
This is the Amazon system at its best .. and just one of the reasons why it is not 'fit for purpose'. Many of the Amazon tricks are just simply annoying, but many more are annoying, expensive for the customer (ie. you, the merchant seller) and are simply wrong !
Seller_51Trj4jpVFZCy
I hope item wasn`t expensive but little funny tho.
I think best way to solve the issue. You should go there yourself fix their gate then go back and ship the item again.
Seller_GPLxAbyNPI33I
Wait until Bezos instructs customer services to tell them to let you know that it's your responsibility to clean your customers dog poo!
Seller_Xee2iVygvQG2F
A-Z is a joke.
We have had numerous A-Z claims granted where the tracking shows that the item was delivered.
Then we appeal, nothing happens.
Then we open a case, nothing happens.
Buyer gets refunded every time.
Amazon does nothing.
