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Seller_kBCrlyNVHVEkl

IPI calculation error

Hello,

I noticed that the IPI on the company's account dropped by more than 10 points last week. However, this was not due to the deterioration of metrics. The IPI has been above 500 for the last couple of weeks, but now it has dropped to 491 points. Data for previous periods have also been recalculated. It looks as if Amazon changed the calculation logic and recalculated the data for the entire time, or just using incomplete data to calculate IPI Score

Customer Support simply recommends that we manage our inventory more efficiently. But the decline was not caused by poor performance. The indicator was simply recalculated, including for previous periods.

Could someone from Amazon Community Manager help you figure out what the problem is?

@Dominic_Amazon, @TaylorR_Amazon, @CR_Amazon, @Bryce_Amazon, @Danika_Amazon, @Glenn_Amazon, @Jameson_Amazon, @Topher_Amazon, @Sandy_Amazon, @Tiff_Amazon

Please, can anyone help with this?

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Tags:Inventory
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Seller_kBCrlyNVHVEkl

IPI calculation error

Hello,

I noticed that the IPI on the company's account dropped by more than 10 points last week. However, this was not due to the deterioration of metrics. The IPI has been above 500 for the last couple of weeks, but now it has dropped to 491 points. Data for previous periods have also been recalculated. It looks as if Amazon changed the calculation logic and recalculated the data for the entire time, or just using incomplete data to calculate IPI Score

Customer Support simply recommends that we manage our inventory more efficiently. But the decline was not caused by poor performance. The indicator was simply recalculated, including for previous periods.

Could someone from Amazon Community Manager help you figure out what the problem is?

@Dominic_Amazon, @TaylorR_Amazon, @CR_Amazon, @Bryce_Amazon, @Danika_Amazon, @Glenn_Amazon, @Jameson_Amazon, @Topher_Amazon, @Sandy_Amazon, @Tiff_Amazon

Please, can anyone help with this?

Tags:Inventory
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Dominic_Amazon

Hi @Seller_kBCrlyNVHVEkl,

Dominic from Amazon here, happy to try to help with this. We have a seen a few other Sellers posting about this recently. We are reaching out to our internal teams.

Best,

Dominic

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Seller_kBCrlyNVHVEkl

IPI calculation error

Hello,

I noticed that the IPI on the company's account dropped by more than 10 points last week. However, this was not due to the deterioration of metrics. The IPI has been above 500 for the last couple of weeks, but now it has dropped to 491 points. Data for previous periods have also been recalculated. It looks as if Amazon changed the calculation logic and recalculated the data for the entire time, or just using incomplete data to calculate IPI Score

Customer Support simply recommends that we manage our inventory more efficiently. But the decline was not caused by poor performance. The indicator was simply recalculated, including for previous periods.

Could someone from Amazon Community Manager help you figure out what the problem is?

@Dominic_Amazon, @TaylorR_Amazon, @CR_Amazon, @Bryce_Amazon, @Danika_Amazon, @Glenn_Amazon, @Jameson_Amazon, @Topher_Amazon, @Sandy_Amazon, @Tiff_Amazon

Please, can anyone help with this?

21 views
3 replies
Tags:Inventory
00
Reply
user profile
Seller_kBCrlyNVHVEkl

IPI calculation error

Hello,

I noticed that the IPI on the company's account dropped by more than 10 points last week. However, this was not due to the deterioration of metrics. The IPI has been above 500 for the last couple of weeks, but now it has dropped to 491 points. Data for previous periods have also been recalculated. It looks as if Amazon changed the calculation logic and recalculated the data for the entire time, or just using incomplete data to calculate IPI Score

Customer Support simply recommends that we manage our inventory more efficiently. But the decline was not caused by poor performance. The indicator was simply recalculated, including for previous periods.

Could someone from Amazon Community Manager help you figure out what the problem is?

@Dominic_Amazon, @TaylorR_Amazon, @CR_Amazon, @Bryce_Amazon, @Danika_Amazon, @Glenn_Amazon, @Jameson_Amazon, @Topher_Amazon, @Sandy_Amazon, @Tiff_Amazon

Please, can anyone help with this?

Tags:Inventory
00
21 views
3 replies
Reply
user profile

IPI calculation error

by Seller_kBCrlyNVHVEkl

Hello,

I noticed that the IPI on the company's account dropped by more than 10 points last week. However, this was not due to the deterioration of metrics. The IPI has been above 500 for the last couple of weeks, but now it has dropped to 491 points. Data for previous periods have also been recalculated. It looks as if Amazon changed the calculation logic and recalculated the data for the entire time, or just using incomplete data to calculate IPI Score

Customer Support simply recommends that we manage our inventory more efficiently. But the decline was not caused by poor performance. The indicator was simply recalculated, including for previous periods.

Could someone from Amazon Community Manager help you figure out what the problem is?

@Dominic_Amazon, @TaylorR_Amazon, @CR_Amazon, @Bryce_Amazon, @Danika_Amazon, @Glenn_Amazon, @Jameson_Amazon, @Topher_Amazon, @Sandy_Amazon, @Tiff_Amazon

Please, can anyone help with this?

Tags:Inventory
00
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Dominic_Amazon

Hi @Seller_kBCrlyNVHVEkl,

Dominic from Amazon here, happy to try to help with this. We have a seen a few other Sellers posting about this recently. We are reaching out to our internal teams.

Best,

Dominic

00
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user profile
Dominic_Amazon

Hi @Seller_kBCrlyNVHVEkl,

Dominic from Amazon here, happy to try to help with this. We have a seen a few other Sellers posting about this recently. We are reaching out to our internal teams.

Best,

Dominic

00
user profile
Dominic_Amazon

Hi @Seller_kBCrlyNVHVEkl,

Dominic from Amazon here, happy to try to help with this. We have a seen a few other Sellers posting about this recently. We are reaching out to our internal teams.

Best,

Dominic

00
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