why UPS returned FBM package to HEBRON, KY.
Order # 113-5191902-6883421, buyer 's delivery address is incomplete. ups tracking showing return to shipper, but after checked return tracking status, package been delivered to HEBRON, KY. not my address. Customer file az claim. order shipped on time using a claims-protected shipping service purchased in Amazon Buy Shipping. but Customer file az claim, still is self granted? So customer get full refund, and Amazon get my item? is Amazon will send item back to me?
why UPS returned FBM package to HEBRON, KY.
Order # 113-5191902-6883421, buyer 's delivery address is incomplete. ups tracking showing return to shipper, but after checked return tracking status, package been delivered to HEBRON, KY. not my address. Customer file az claim. order shipped on time using a claims-protected shipping service purchased in Amazon Buy Shipping. but Customer file az claim, still is self granted? So customer get full refund, and Amazon get my item? is Amazon will send item back to me?
0 replies
KJ_Amazon
Hello @Seller_G3z91F6T1wCvw Thanks for checking in with us about that unsuccessful shipment.
Was there a decision on that A-to-Z Claim, and if so, was it decided as Amazon-funded?
If it was seller-funded, have you filed an appeal with the return decision?
