I haven't received my payment and no one can resolve it...
I haven't received my payment for the settlement on 12/09 because they told me that my bank information was wrong, I fixed that and I still haven't received that amount to this day, and every time I get in touch they say it will go down during the next settlement. , that's been 2 months... Last time they said it would go through the sale on 01/23, and once again I didn't receive that payment, this situation is already unbearable and it's hurting me... FOR THE LOVE OF GOD, PLEASE RESOLVE THAT'S RELEASING MY PAYMENT.
0 replies
CR_Amazon
Hello there @Seller_RO3OtQDiGmgRs
My name is CR and wanted to hop in here to see if I could provide you with some additional information. I apologize for the frustration that this issue has caused thus far but hoping I can provide you with some further details to what may be going on here.
From the sound of it you have already opened a case with Seller Support, is that correct? Would you mind sharing that case #(s) with me below, I'd be happy to review the issue in further detail there and read through any correspondence provided to date.
I'll hang tight here for your reply.
CR_Amazon
@Seller_RO3OtQDiGmgRs
Hello again. In taking a look into your account, you have received regular disbursements with the most recent disbursement being today, 1/25/2024.
From what I can see on my end, your 12/9 payment was rolled into your following payment that was for 12/9-12/17 and disbursed to you on 12/18/24.
Hope this helps.
CR_Amazon
