able to upload phtos for only 2 out of 8 ASINs of same product (different colours)
the main ASIN has 8 ASINs which is because I have 8 different colour for the products.
I have same layout photos for 8 ASINs. However only 2 ASINs were successfully uploaded.
Other 6 ASINs have been rejected/not able to uploaded even though each ASIN has similar photos (7 photos for each ASIN, same layout, same everything except the colour of the product). I believe there are nothing wrong with the photos as 2 ASINs were able to uploaded and displayed.
Opened 4 cases with seller support, being ask to wait. The matter is not the time, there are some issue as there as it has been 8 days.
No one to talk to, seller supports just replied without any help.
able to upload phtos for only 2 out of 8 ASINs of same product (different colours)
the main ASIN has 8 ASINs which is because I have 8 different colour for the products.
I have same layout photos for 8 ASINs. However only 2 ASINs were successfully uploaded.
Other 6 ASINs have been rejected/not able to uploaded even though each ASIN has similar photos (7 photos for each ASIN, same layout, same everything except the colour of the product). I believe there are nothing wrong with the photos as 2 ASINs were able to uploaded and displayed.
Opened 4 cases with seller support, being ask to wait. The matter is not the time, there are some issue as there as it has been 8 days.
No one to talk to, seller supports just replied without any help.
0 replies
Seller_doKRPCQMONXy2
You can approach this through several angles.
Before trying several paths, you can prepare your images putting them through tinypng dot com or bulkresizephotos dot com to make sure they have a good optimal size.
If you have prepared those images through photoshop or illustrator, make sure they are RGB and not CMYK.
Then prepare their titles to be ASIN.Main.jpg ASIN.PT01.jpg etc
Then option one, Bulk Image Upload, you go to Menu>Catalog>Upload Images and upload the zip file of all the images.
[Amazon](https://sellercentral.amazon.com.au/imaging/upload/)
Option two, Country Specific upload, you try only for Australia [Amazon](https://sellercentral.amazon.com.au/imaging/upload/country)
Option three, Image manager, you go ASIN by ASIN [Amazon](https://sellercentral.amazon.com.au/imaging/manage)
If it still doesn't budge, see if there's an Amazon US account that is pushing for the previous images.
If still not clear origin, I'm afraid Seller Support will be the only remaining path.
