Request for Review: Lost Buy Box/Featured Offer on All 70 FBA Listings (Apr 18)
Hello, @Spencer_Amazon:
I am writing to request assistance regarding a significant issue that occurred on April 18, 2025, when all of my 70 FBA listings suddenly lost the Buy Box/Featured Offer visibility. This includes one of my best-performing ASINs, which previously held the #1 Best Seller Rank in its category.
After thoroughly reviewing the relevant documentation on Seller University regarding Featured Offer eligibility, I can confirm that none of the outlined criteria disqualify my listings. Specifically:
Pricing Health: Healthy
Account Health: Healthy
Order Defect Rate: N/A
Cancellation Rate: 0%
Late Dispatch Rate: 0%
All items are fulfilled by Amazon (FBA). As a professional seller, I'm the registered brand owner and only seller on Amazon.
Given that all performance metrics are in good condition and the pricing is within the competitive range, I kindly request a detailed review and clarification of why the Buy Box has been removed from my listings.
Please let me know if any further information is required on my end to assist with your investigation.
Thank you for your time and support.
Here is the ASIN list for your reference:
B0D48SVPKV
B0D48SJWY3
B0D48R4LMR
B0D48RW4LB
B0D48R6XMP
B0D48SV1QK
B0D48SKRHS
B0D48SLWDK
B0D48QXHCY
B0D48SHF94
B0D48TB9YM
B0D48SBWC3
B0D48SPN51
B0D48SQ9B7
B0D48R68CX
B0D48RQBT5
B0D48RDX4V
B0D48SLCBL
B0D48RJQZV
B0D48SQQS9
B0D48RH4WB
B0D48RSNZC
B0D48RMV2Z
B0DG4D4YXQ
B0DG4DZTKH
B0DG4DH7PX
B0D46SLBZJ
B0D46R42XC
B0D46QN641
B0D46RXP12
B0D46S3RKT
B0D46ST9VK
B0D46RDWKN
B0D46T5R1L
B0D46RRH5P
B0D46QSHK6
B0D46SV85L
B0D46V19HQ
B0D46SSPBV
B0D46TVLT7
B0D46RQBHM
B0D46RXKDJ
B0D46SZZZ6
B0D46YXP81
B0D46S4JVF
B0D46TS973
B0D46R4BNN
B0D46TVLT8
B0DG5KLKCJ
B0DG53W7YC
B0DG51SGW8
B0D46BSYWX
B0D46BFP2K
B0D469Q9Q7
B0D46BYQPH
B0D46BHL5X
B0D469HQXR
B0D46BTCH3
B0D46BMQWW
B0D46B1FVR
B0D46C4HW8
B0D469W3DF
B0D46BVLDR
B0D46D3821
B0D469954V
B0D46CDQDS
B0D46876SG
B0DG5G9LZ7
B0DG5BKVGZ
B0DG4Z66B8
Best regards,
Tanner
Request for Review: Lost Buy Box/Featured Offer on All 70 FBA Listings (Apr 18)
Hello, @Spencer_Amazon:
I am writing to request assistance regarding a significant issue that occurred on April 18, 2025, when all of my 70 FBA listings suddenly lost the Buy Box/Featured Offer visibility. This includes one of my best-performing ASINs, which previously held the #1 Best Seller Rank in its category.
After thoroughly reviewing the relevant documentation on Seller University regarding Featured Offer eligibility, I can confirm that none of the outlined criteria disqualify my listings. Specifically:
Pricing Health: Healthy
Account Health: Healthy
Order Defect Rate: N/A
Cancellation Rate: 0%
Late Dispatch Rate: 0%
All items are fulfilled by Amazon (FBA). As a professional seller, I'm the registered brand owner and only seller on Amazon.
Given that all performance metrics are in good condition and the pricing is within the competitive range, I kindly request a detailed review and clarification of why the Buy Box has been removed from my listings.
Please let me know if any further information is required on my end to assist with your investigation.
Thank you for your time and support.
Here is the ASIN list for your reference:
B0D48SVPKV
B0D48SJWY3
B0D48R4LMR
B0D48RW4LB
B0D48R6XMP
B0D48SV1QK
B0D48SKRHS
B0D48SLWDK
B0D48QXHCY
B0D48SHF94
B0D48TB9YM
B0D48SBWC3
B0D48SPN51
B0D48SQ9B7
B0D48R68CX
B0D48RQBT5
B0D48RDX4V
B0D48SLCBL
B0D48RJQZV
B0D48SQQS9
B0D48RH4WB
B0D48RSNZC
B0D48RMV2Z
B0DG4D4YXQ
B0DG4DZTKH
B0DG4DH7PX
B0D46SLBZJ
B0D46R42XC
B0D46QN641
B0D46RXP12
B0D46S3RKT
B0D46ST9VK
B0D46RDWKN
B0D46T5R1L
B0D46RRH5P
B0D46QSHK6
B0D46SV85L
B0D46V19HQ
B0D46SSPBV
B0D46TVLT7
B0D46RQBHM
B0D46RXKDJ
B0D46SZZZ6
B0D46YXP81
B0D46S4JVF
B0D46TS973
B0D46R4BNN
B0D46TVLT8
B0DG5KLKCJ
B0DG53W7YC
B0DG51SGW8
B0D46BSYWX
B0D46BFP2K
B0D469Q9Q7
B0D46BYQPH
B0D46BHL5X
B0D469HQXR
B0D46BTCH3
B0D46BMQWW
B0D46B1FVR
B0D46C4HW8
B0D469W3DF
B0D46BVLDR
B0D46D3821
B0D469954V
B0D46CDQDS
B0D46876SG
B0DG5G9LZ7
B0DG5BKVGZ
B0DG4Z66B8
Best regards,
Tanner
0 replies
Seller_k2X0L9mVRT0pW
the mods have asked that no new buy box threads are opened but all queries should go o to their megathread (search the forums). They won’t respond to this new thread.
Spencer_Amazon
Hello @Seller_HoUbIOqm9qWmj,
We have a thread specifically for Buy Box issues.
Lost Buy Box (Featured Offer) MEGATHREAD
In this thread I ask our sellers to share the ASINs where they lost the Buy Box. I then share these ASINs with the Buy Box team who check for eligibility.
Please be aware, this team does not share the outcome with me. If you want to know if you are eligible or not, you have to open a case with Seller Support.
Here are two articles regarding the Buy Box / Featured Offer.
I have shared your ASINs with the Buy Box team. Please continue posting on the MEGATHREAD.
I am closing this thread as a duplicate.
Regards, Spencer