Virtual Bundle removed - FCC radio frequency entry
A virtual bundle of ours was recently identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute.
It didn’t matter that the bundled product had no electronic capacity whatsoever and therefore would not require an FCC license.
I submitted my appeal and to my surprise I received the response below. It seems very odd to be told that my product requires an FCC license when it clearly does not.
Appeal response:
We have received your request for review of the following product(s) and after careful consideration have determined that the product(s) does not meet the necessary criteria and will be restricted post the grace period.Why did this happen?The product detail page for the ASINs indicated in the next paragraph is not compliant with our policies.What actions do I need to take?To reactivate your ASINs, remove the prohibited content indicated below from your product detail page or provide additional evidence of compliance:
Recommended changes to be done: Kindly update FCC ID in fcc_radio_frequency_emission_compliance attribute for further review. This product has been identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. For instructions on how to add an FCC ID to the fcc_radio_frequency_emission_compliance attribute for your listing, please see https://sellercentral.amazon.com/help/hub/reference/4SMR4GXQ3PYD8BK?ref=efph_4SMR4GXQ3PYD8BK_cont_51&locale=en_US. Please ensure the FCC ID provided exactly matches the information on the FCC website including all dashes, spaces and special characters. FCC Office of Engineering and Technology
Virtual Bundle removed - FCC radio frequency entry
A virtual bundle of ours was recently identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute.
It didn’t matter that the bundled product had no electronic capacity whatsoever and therefore would not require an FCC license.
I submitted my appeal and to my surprise I received the response below. It seems very odd to be told that my product requires an FCC license when it clearly does not.
Appeal response:
We have received your request for review of the following product(s) and after careful consideration have determined that the product(s) does not meet the necessary criteria and will be restricted post the grace period.Why did this happen?The product detail page for the ASINs indicated in the next paragraph is not compliant with our policies.What actions do I need to take?To reactivate your ASINs, remove the prohibited content indicated below from your product detail page or provide additional evidence of compliance:
Recommended changes to be done: Kindly update FCC ID in fcc_radio_frequency_emission_compliance attribute for further review. This product has been identified as a radio frequency (RF) device product that does not have an FCC ID entry in the fcc_radio_frequency_emission_compliance attribute. For instructions on how to add an FCC ID to the fcc_radio_frequency_emission_compliance attribute for your listing, please see https://sellercentral.amazon.com/help/hub/reference/4SMR4GXQ3PYD8BK?ref=efph_4SMR4GXQ3PYD8BK_cont_51&locale=en_US. Please ensure the FCC ID provided exactly matches the information on the FCC website including all dashes, spaces and special characters. FCC Office of Engineering and Technology
0 replies
Atlas_Amazon
Hello @Seller_XcsT0rjKcqoNJ
Support case id : 15803750851
Thank you for the information provided regarding the issues that you have been seeing. You mention that the product does not emit a frequency so it does not require the FCC ID, our team will still need you to attempt to make the edits that are required to the listing. If you can attempt to make the updates and provide a batch ID, our team may be able to take additional action.
To do this, you will need to review the compliance page for the FCC ID. We would recommend reviewing the 'About Advanced option' to see how to go about making the needed adjustments. It will need to be done in a inventory file upload that should generate a batch ID for you to share with our teams. If you have attempted this, please provide the ID in the case for our team to review.
Any other details or updates you have should be provided to this thread for continued support.
Best,
Atlas
