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Seller_nEKSWuvVhNsfi

Edit Some Products, New Editing Interface Has Now Caused Problems

Hi, is anybody else having issues with the editing interface on Manage Inventory?
On a few of my products that I recently edited, the old interface has been changed to the new version of Add a Product interface (even though I am not adding a product, just editing an existing one)
From this


To This

These products now seem to have now disappeared off the website, but I can still see them when clicking on the Product Name/ASIN link.
If anyone else can find the product B09RN6FMNS shown in the 2nd image please let me know
I have opened a case log but keep getting copy and paste replies regarding incorrect browsing nodes, etc that I know is not the problem as all of my cards are under the same browsing node - Stationery & Party Supplies. They do not seem to acknowledge what I am saying about the new interface that has been introduced and seems to have caused problems with my products.
Everything was fine before it appeared.
I have 65 listings and it is only 10 of them that have this new interface and are now not visible. These were big sellers for us but we have not sold any in days now

57 views
10 replies
Tags:ASIN, Images, Listings
00
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user profile
Seller_nEKSWuvVhNsfi

Edit Some Products, New Editing Interface Has Now Caused Problems

Hi, is anybody else having issues with the editing interface on Manage Inventory?
On a few of my products that I recently edited, the old interface has been changed to the new version of Add a Product interface (even though I am not adding a product, just editing an existing one)
From this


To This

These products now seem to have now disappeared off the website, but I can still see them when clicking on the Product Name/ASIN link.
If anyone else can find the product B09RN6FMNS shown in the 2nd image please let me know
I have opened a case log but keep getting copy and paste replies regarding incorrect browsing nodes, etc that I know is not the problem as all of my cards are under the same browsing node - Stationery & Party Supplies. They do not seem to acknowledge what I am saying about the new interface that has been introduced and seems to have caused problems with my products.
Everything was fine before it appeared.
I have 65 listings and it is only 10 of them that have this new interface and are now not visible. These were big sellers for us but we have not sold any in days now

Tags:ASIN, Images, Listings
00
57 views
10 replies
Reply
0 replies
user profile
Seller_7VbclcPFFRTnc

There’s no ranking for it when I look at it on amazon

Have you ever done an inventory file upload to change handling time etc ?

I did one about 4 years back and it ‘lost’ all my customised products somewhere in the ether

If you go to help and type in something like listing not displaying, it will give you some further help

00
Follow this discussion to be notified of new activity
user profile
Seller_nEKSWuvVhNsfi

Edit Some Products, New Editing Interface Has Now Caused Problems

Hi, is anybody else having issues with the editing interface on Manage Inventory?
On a few of my products that I recently edited, the old interface has been changed to the new version of Add a Product interface (even though I am not adding a product, just editing an existing one)
From this


To This

These products now seem to have now disappeared off the website, but I can still see them when clicking on the Product Name/ASIN link.
If anyone else can find the product B09RN6FMNS shown in the 2nd image please let me know
I have opened a case log but keep getting copy and paste replies regarding incorrect browsing nodes, etc that I know is not the problem as all of my cards are under the same browsing node - Stationery & Party Supplies. They do not seem to acknowledge what I am saying about the new interface that has been introduced and seems to have caused problems with my products.
Everything was fine before it appeared.
I have 65 listings and it is only 10 of them that have this new interface and are now not visible. These were big sellers for us but we have not sold any in days now

57 views
10 replies
Tags:ASIN, Images, Listings
00
Reply
user profile
Seller_nEKSWuvVhNsfi

Edit Some Products, New Editing Interface Has Now Caused Problems

Hi, is anybody else having issues with the editing interface on Manage Inventory?
On a few of my products that I recently edited, the old interface has been changed to the new version of Add a Product interface (even though I am not adding a product, just editing an existing one)
From this


To This

These products now seem to have now disappeared off the website, but I can still see them when clicking on the Product Name/ASIN link.
If anyone else can find the product B09RN6FMNS shown in the 2nd image please let me know
I have opened a case log but keep getting copy and paste replies regarding incorrect browsing nodes, etc that I know is not the problem as all of my cards are under the same browsing node - Stationery & Party Supplies. They do not seem to acknowledge what I am saying about the new interface that has been introduced and seems to have caused problems with my products.
Everything was fine before it appeared.
I have 65 listings and it is only 10 of them that have this new interface and are now not visible. These were big sellers for us but we have not sold any in days now

Tags:ASIN, Images, Listings
00
57 views
10 replies
Reply
user profile

Edit Some Products, New Editing Interface Has Now Caused Problems

by Seller_nEKSWuvVhNsfi

Hi, is anybody else having issues with the editing interface on Manage Inventory?
On a few of my products that I recently edited, the old interface has been changed to the new version of Add a Product interface (even though I am not adding a product, just editing an existing one)
From this


To This

These products now seem to have now disappeared off the website, but I can still see them when clicking on the Product Name/ASIN link.
If anyone else can find the product B09RN6FMNS shown in the 2nd image please let me know
I have opened a case log but keep getting copy and paste replies regarding incorrect browsing nodes, etc that I know is not the problem as all of my cards are under the same browsing node - Stationery & Party Supplies. They do not seem to acknowledge what I am saying about the new interface that has been introduced and seems to have caused problems with my products.
Everything was fine before it appeared.
I have 65 listings and it is only 10 of them that have this new interface and are now not visible. These were big sellers for us but we have not sold any in days now

Tags:ASIN, Images, Listings
00
57 views
10 replies
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Seller_7VbclcPFFRTnc

There’s no ranking for it when I look at it on amazon

Have you ever done an inventory file upload to change handling time etc ?

I did one about 4 years back and it ‘lost’ all my customised products somewhere in the ether

If you go to help and type in something like listing not displaying, it will give you some further help

00
Follow this discussion to be notified of new activity
user profile
Seller_7VbclcPFFRTnc

There’s no ranking for it when I look at it on amazon

Have you ever done an inventory file upload to change handling time etc ?

I did one about 4 years back and it ‘lost’ all my customised products somewhere in the ether

If you go to help and type in something like listing not displaying, it will give you some further help

00
user profile
Seller_7VbclcPFFRTnc

There’s no ranking for it when I look at it on amazon

Have you ever done an inventory file upload to change handling time etc ?

I did one about 4 years back and it ‘lost’ all my customised products somewhere in the ether

If you go to help and type in something like listing not displaying, it will give you some further help

00
Reply
Follow this discussion to be notified of new activity