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Seller_xRV2VNEOe6xQ2

What is the UK performance team email address?

what is the UK performance team email address?
I usually send the appeal to the following email address: pq-seller-assessment@amazon.co.uk

lately I’m not getting an answer( so, I don’t know to they got it or no?)

what email address should I send it?

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Account Setup
Tags:Address
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Seller_xRV2VNEOe6xQ2

What is the UK performance team email address?

what is the UK performance team email address?
I usually send the appeal to the following email address: pq-seller-assessment@amazon.co.uk

lately I’m not getting an answer( so, I don’t know to they got it or no?)

what email address should I send it?

Account Setup
Tags:Address
00
169 views
7 replies
Reply
0 replies
user profile
Seller_RG1DcDoncjffe
In reply to: Seller_xRV2VNEOe6xQ2’s post

Hello TOP_SALE_KING_WEBSHO ,

There are multiple ways to appeal on the account and as The_Little_Shop mention you can drop email to seller-performance@amazon.co.uk.

I would suggest you to use the reactivate your account option available in Account health dashboard. If you have already appealed using the same option then you will be redirected to performance notification page. Click on view appeal option available on the page so that you can receive an option submit more information required.

Please submit the information requested from any of the above mentioned process so that the team can review and help you with the account.

Thanks,
Preet.

00
user profile
Seller_xDZMcHxPXSMsl
In reply to: Seller_xRV2VNEOe6xQ2’s post

Same here … Not sure if refused and if it was any reasoning

00
user profile
Seller_wiqMzDPfbYmZX
In reply to: Seller_xRV2VNEOe6xQ2’s post

HI,

Are there any Moderators which can assist in raising my current appeal?

We were the target of another seller trying to bully us off/take up stock on our account by placing large volumes of orders and cancelling them.

These were all reported to Amazon, who after around 7-14 days was finally able to identify the culprit and stop them doing this to our account.

This occurred around 28/29th Feb. Since then - over the weekend we have had our account suspended as Amazon or the stupid algorithm it uses has flagged our account again for this same issue. Even though it is clear, that we are not responsible for doing this to our own self, I wouldn’t even know why this would be suggested by Amazon?

Either way, I have raised this already by submitting an appeal but I don’t feel that it is reasonable to wait another 3 days for them to look into this when it has already been resolved?

Especially as it already took so long to get the original case to be taken as a serious issue which was impacting us severely.

We are now again being penalised for something that we have informed you was occurring against our account but we have no control or authority to change this.

Thanks

00
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user profile
Seller_xRV2VNEOe6xQ2

What is the UK performance team email address?

what is the UK performance team email address?
I usually send the appeal to the following email address: pq-seller-assessment@amazon.co.uk

lately I’m not getting an answer( so, I don’t know to they got it or no?)

what email address should I send it?

169 views
7 replies
Account Setup
Tags:Address
00
Reply
user profile
Seller_xRV2VNEOe6xQ2

What is the UK performance team email address?

what is the UK performance team email address?
I usually send the appeal to the following email address: pq-seller-assessment@amazon.co.uk

lately I’m not getting an answer( so, I don’t know to they got it or no?)

what email address should I send it?

Account Setup
Tags:Address
00
169 views
7 replies
Reply
user profile

What is the UK performance team email address?

by Seller_xRV2VNEOe6xQ2

what is the UK performance team email address?
I usually send the appeal to the following email address: pq-seller-assessment@amazon.co.uk

lately I’m not getting an answer( so, I don’t know to they got it or no?)

what email address should I send it?

Account Setup
Tags:Address
00
169 views
7 replies
Reply
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Seller_RG1DcDoncjffe
In reply to: Seller_xRV2VNEOe6xQ2’s post

Hello TOP_SALE_KING_WEBSHO ,

There are multiple ways to appeal on the account and as The_Little_Shop mention you can drop email to seller-performance@amazon.co.uk.

I would suggest you to use the reactivate your account option available in Account health dashboard. If you have already appealed using the same option then you will be redirected to performance notification page. Click on view appeal option available on the page so that you can receive an option submit more information required.

Please submit the information requested from any of the above mentioned process so that the team can review and help you with the account.

Thanks,
Preet.

00
user profile
Seller_xDZMcHxPXSMsl
In reply to: Seller_xRV2VNEOe6xQ2’s post

Same here … Not sure if refused and if it was any reasoning

00
user profile
Seller_wiqMzDPfbYmZX
In reply to: Seller_xRV2VNEOe6xQ2’s post

HI,

Are there any Moderators which can assist in raising my current appeal?

We were the target of another seller trying to bully us off/take up stock on our account by placing large volumes of orders and cancelling them.

These were all reported to Amazon, who after around 7-14 days was finally able to identify the culprit and stop them doing this to our account.

This occurred around 28/29th Feb. Since then - over the weekend we have had our account suspended as Amazon or the stupid algorithm it uses has flagged our account again for this same issue. Even though it is clear, that we are not responsible for doing this to our own self, I wouldn’t even know why this would be suggested by Amazon?

Either way, I have raised this already by submitting an appeal but I don’t feel that it is reasonable to wait another 3 days for them to look into this when it has already been resolved?

Especially as it already took so long to get the original case to be taken as a serious issue which was impacting us severely.

We are now again being penalised for something that we have informed you was occurring against our account but we have no control or authority to change this.

Thanks

00
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user profile
Seller_RG1DcDoncjffe
In reply to: Seller_xRV2VNEOe6xQ2’s post

Hello TOP_SALE_KING_WEBSHO ,

There are multiple ways to appeal on the account and as The_Little_Shop mention you can drop email to seller-performance@amazon.co.uk.

I would suggest you to use the reactivate your account option available in Account health dashboard. If you have already appealed using the same option then you will be redirected to performance notification page. Click on view appeal option available on the page so that you can receive an option submit more information required.

Please submit the information requested from any of the above mentioned process so that the team can review and help you with the account.

Thanks,
Preet.

00
user profile
Seller_RG1DcDoncjffe
In reply to: Seller_xRV2VNEOe6xQ2’s post

Hello TOP_SALE_KING_WEBSHO ,

There are multiple ways to appeal on the account and as The_Little_Shop mention you can drop email to seller-performance@amazon.co.uk.

I would suggest you to use the reactivate your account option available in Account health dashboard. If you have already appealed using the same option then you will be redirected to performance notification page. Click on view appeal option available on the page so that you can receive an option submit more information required.

Please submit the information requested from any of the above mentioned process so that the team can review and help you with the account.

Thanks,
Preet.

00
Reply
user profile
Seller_xDZMcHxPXSMsl
In reply to: Seller_xRV2VNEOe6xQ2’s post

Same here … Not sure if refused and if it was any reasoning

00
user profile
Seller_xDZMcHxPXSMsl
In reply to: Seller_xRV2VNEOe6xQ2’s post

Same here … Not sure if refused and if it was any reasoning

00
Reply
user profile
Seller_wiqMzDPfbYmZX
In reply to: Seller_xRV2VNEOe6xQ2’s post

HI,

Are there any Moderators which can assist in raising my current appeal?

We were the target of another seller trying to bully us off/take up stock on our account by placing large volumes of orders and cancelling them.

These were all reported to Amazon, who after around 7-14 days was finally able to identify the culprit and stop them doing this to our account.

This occurred around 28/29th Feb. Since then - over the weekend we have had our account suspended as Amazon or the stupid algorithm it uses has flagged our account again for this same issue. Even though it is clear, that we are not responsible for doing this to our own self, I wouldn’t even know why this would be suggested by Amazon?

Either way, I have raised this already by submitting an appeal but I don’t feel that it is reasonable to wait another 3 days for them to look into this when it has already been resolved?

Especially as it already took so long to get the original case to be taken as a serious issue which was impacting us severely.

We are now again being penalised for something that we have informed you was occurring against our account but we have no control or authority to change this.

Thanks

00
user profile
Seller_wiqMzDPfbYmZX
In reply to: Seller_xRV2VNEOe6xQ2’s post

HI,

Are there any Moderators which can assist in raising my current appeal?

We were the target of another seller trying to bully us off/take up stock on our account by placing large volumes of orders and cancelling them.

These were all reported to Amazon, who after around 7-14 days was finally able to identify the culprit and stop them doing this to our account.

This occurred around 28/29th Feb. Since then - over the weekend we have had our account suspended as Amazon or the stupid algorithm it uses has flagged our account again for this same issue. Even though it is clear, that we are not responsible for doing this to our own self, I wouldn’t even know why this would be suggested by Amazon?

Either way, I have raised this already by submitting an appeal but I don’t feel that it is reasonable to wait another 3 days for them to look into this when it has already been resolved?

Especially as it already took so long to get the original case to be taken as a serious issue which was impacting us severely.

We are now again being penalised for something that we have informed you was occurring against our account but we have no control or authority to change this.

Thanks

00
Reply
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