Box problem

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Seller_VYjlIubQSMHZV

Box problem

Hello, i have send the inventory to the amazon with my own boxes and now they told me that they have found the problem in my shipping boxes that shipping boxes problem got added is not mine because the picture they share with me has someone another corporation name and address but when i fighting them back they want me to send the proof as well which i did that inventory belongs to me and now they are rejecting by saying there is one more requirement is not fulfilled we are going close the account so I what should i do should i take some one mistake on me or what is resolution they want me to admit that i made mistake till that time my new inventory is on hold i cannot ship anything to the amazon

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Tags:Account Health, Seller Support, Suspended
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Christine_Amazon

Hello @Seller_VYjlIubQSMHZV

This is Christine from Amazon Forums.

I can see there is an open investigation for this issue.

I do recommend you to allow the team in charge to finish their investigation and provide you with a resolution.

You can follow up on this in the case ID ending in, 6901.

Hope you have a great day!

Christine.

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