Wait for Verification Call is Killing Our Business
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Seller_xTwV22UFjF2j7

Wait for Verification Call is Killing Our Business

Hi guys,

Our store was suddenly deactivated after years of trading on Amazon as we need to complete an ID verification call. After selecting available call dates, we have received no confirmation of when or if this will happen.

As it stands, our store is dead in the water and it's just unacceptable.

Has anyone got any idea on how we can accelerate this matter?

Thanks

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Account Health
Tags:Account Health, Deactivated, Suspended
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Sarah_Amzn
In reply to: Seller_xTwV22UFjF2j7’s post

Hello @Seller_xTwV22UFjF2j7,

I'll check with the partner team and let you know as soon as I have an update.

Kind regards,

Sarah.

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Sarah_Amzn
In reply to: Seller_xTwV22UFjF2j7’s post

Hello again @Seller_xTwV22UFjF2j7,

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Seller_xTwV22UFjF2j7
After selecting available call dates
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Can you please let me know the date that you received PN / email asking to go through IPI?

Sarah.

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