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Seller_fr8NAE50hJfYa

Anyone just get this Warning from Amazon?

Warning from Amazon to remove Playstation 3 games to protect urgent medical supplies for a N95 respirator. Hello Amazon the are ps3 games not medical supplies.
E-mail below
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: 0R-VDVL-VO4K, Title: “SplatterHouse (PS3)”
ASIN: B0073POTOS, SKU: 7XR-RFK-0UA, Title: “Dishonored (PS3)”
ASIN: B00CBURUNC, SKU: 6UV-WV4-OQ0, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CBURUNC, SKU: GN6-S9G-25D, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CZ2LBRM, SKU: HY-7FOX-PNT5, Title: “Payday 2 (PS3)”
ASIN: B00CZ2LBRM, SKU: ILA-I8I-9KH, Title: “Payday 2 (PS3)”
ASIN: B00DHFAM3K, SKU: 61-R443-CFXA, Title: “Army of Two The Devil’s Cartel Overkill Edition Game PS3”
ASIN: B00GD1Z2QW, SKU: B8H-4GR-0EL, Title: “GAME OF THE YEAR /PS3- - DISHO”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

3.4K views
88 replies
Tags:ASIN, Compliance, Images, Listings, Product removal, SKU, detail page
10
Reply
user profile
Seller_fr8NAE50hJfYa

Anyone just get this Warning from Amazon?

Warning from Amazon to remove Playstation 3 games to protect urgent medical supplies for a N95 respirator. Hello Amazon the are ps3 games not medical supplies.
E-mail below
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: 0R-VDVL-VO4K, Title: “SplatterHouse (PS3)”
ASIN: B0073POTOS, SKU: 7XR-RFK-0UA, Title: “Dishonored (PS3)”
ASIN: B00CBURUNC, SKU: 6UV-WV4-OQ0, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CBURUNC, SKU: GN6-S9G-25D, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CZ2LBRM, SKU: HY-7FOX-PNT5, Title: “Payday 2 (PS3)”
ASIN: B00CZ2LBRM, SKU: ILA-I8I-9KH, Title: “Payday 2 (PS3)”
ASIN: B00DHFAM3K, SKU: 61-R443-CFXA, Title: “Army of Two The Devil’s Cartel Overkill Edition Game PS3”
ASIN: B00GD1Z2QW, SKU: B8H-4GR-0EL, Title: “GAME OF THE YEAR /PS3- - DISHO”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Tags:ASIN, Compliance, Images, Listings, Product removal, SKU, detail page
10
3.4K views
88 replies
Reply
0 replies
user profile
Seller_Yf9JbtWmyRGOx

I’m pretty sure the logic behind this platform is getting worse

210
user profile
Seller_kNEqYXgaGRvXG

yes just got this myself
Sent from: seller-info@amazon.com

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B00CZ2LBRM, SKU: IM-U02D-G7O2, Title: “Payday 2 (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

00
user profile
Seller_0UsCN5pKkU6bJ

Yep me too

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: NEW:B003N64ZTK, Title: “SplatterHouse (PS3)”
ASIN: B00CBURUNC, SKU: FRE:B00CBURUNC, Title: “Batman: Arkham Origins (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Amazon Services Europe

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

00
user profile
Seller_Yja9oH7DLHk2I

Yes I have just had a PS3 game removed too and a big red warning flag at the top of my account.

I have written to them.

They have asked e to update the listing but it has been removed.

00
user profile
Seller_UEpPZbtZuE0ys

Yep , same here , a PS3 game I sold way back in 2013 they want me to remove as it isn’t medical ventilator (duh). Not sure how or why they think an old PS3 game is masquerading as a ventilator , but hey this is amazon

10
user profile
Seller_IUnGf6yXxBGnh

Also had this. Have requested reinstatement of listing with a link to one of the games websites with the publisher. Only has Arkham Origins from that list removed (but not had any stock of it online for over a year).

00
user profile
Seller_0Amk0hnQkPWMH

It’s because PS3 is similar (in Amazon;s mind) to FFP3

00
user profile
Seller_Gyxl3CWGjSd3N

Bots have picked up on the letter P. Plant pots next followed by parasols…It really shouldn’t be such hard work all of the time selling on Amazon…should it?

20
user profile
Seller_jCMB7kLMrOWDz

I think they might be using image recognition of some kind. We just had a computer headset pulled. Nothing obvious in the title, but the image does look vaguely like one of the fancier face masks with filter cartridges.

Asus Vulcan-Pro ROG Gaming Headset with Active Noise Cancelling

00
user profile
Seller_NFAfSWcarQV5o

We have also had this problem and if you click the covid link it leads no where…

00
user profile
Seller_fr8NAE50hJfYa

Anyone just get this Warning from Amazon?

Warning from Amazon to remove Playstation 3 games to protect urgent medical supplies for a N95 respirator. Hello Amazon the are ps3 games not medical supplies.
E-mail below
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: 0R-VDVL-VO4K, Title: “SplatterHouse (PS3)”
ASIN: B0073POTOS, SKU: 7XR-RFK-0UA, Title: “Dishonored (PS3)”
ASIN: B00CBURUNC, SKU: 6UV-WV4-OQ0, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CBURUNC, SKU: GN6-S9G-25D, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CZ2LBRM, SKU: HY-7FOX-PNT5, Title: “Payday 2 (PS3)”
ASIN: B00CZ2LBRM, SKU: ILA-I8I-9KH, Title: “Payday 2 (PS3)”
ASIN: B00DHFAM3K, SKU: 61-R443-CFXA, Title: “Army of Two The Devil’s Cartel Overkill Edition Game PS3”
ASIN: B00GD1Z2QW, SKU: B8H-4GR-0EL, Title: “GAME OF THE YEAR /PS3- - DISHO”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

3.4K views
88 replies
Tags:ASIN, Compliance, Images, Listings, Product removal, SKU, detail page
10
Reply
user profile
Seller_fr8NAE50hJfYa

Anyone just get this Warning from Amazon?

Warning from Amazon to remove Playstation 3 games to protect urgent medical supplies for a N95 respirator. Hello Amazon the are ps3 games not medical supplies.
E-mail below
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: 0R-VDVL-VO4K, Title: “SplatterHouse (PS3)”
ASIN: B0073POTOS, SKU: 7XR-RFK-0UA, Title: “Dishonored (PS3)”
ASIN: B00CBURUNC, SKU: 6UV-WV4-OQ0, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CBURUNC, SKU: GN6-S9G-25D, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CZ2LBRM, SKU: HY-7FOX-PNT5, Title: “Payday 2 (PS3)”
ASIN: B00CZ2LBRM, SKU: ILA-I8I-9KH, Title: “Payday 2 (PS3)”
ASIN: B00DHFAM3K, SKU: 61-R443-CFXA, Title: “Army of Two The Devil’s Cartel Overkill Edition Game PS3”
ASIN: B00GD1Z2QW, SKU: B8H-4GR-0EL, Title: “GAME OF THE YEAR /PS3- - DISHO”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Tags:ASIN, Compliance, Images, Listings, Product removal, SKU, detail page
10
3.4K views
88 replies
Reply
user profile

Anyone just get this Warning from Amazon?

by Seller_fr8NAE50hJfYa

Warning from Amazon to remove Playstation 3 games to protect urgent medical supplies for a N95 respirator. Hello Amazon the are ps3 games not medical supplies.
E-mail below
Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: 0R-VDVL-VO4K, Title: “SplatterHouse (PS3)”
ASIN: B0073POTOS, SKU: 7XR-RFK-0UA, Title: “Dishonored (PS3)”
ASIN: B00CBURUNC, SKU: 6UV-WV4-OQ0, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CBURUNC, SKU: GN6-S9G-25D, Title: “Batman: Arkham Origins (PS3)”
ASIN: B00CZ2LBRM, SKU: HY-7FOX-PNT5, Title: “Payday 2 (PS3)”
ASIN: B00CZ2LBRM, SKU: ILA-I8I-9KH, Title: “Payday 2 (PS3)”
ASIN: B00DHFAM3K, SKU: 61-R443-CFXA, Title: “Army of Two The Devil’s Cartel Overkill Edition Game PS3”
ASIN: B00GD1Z2QW, SKU: B8H-4GR-0EL, Title: “GAME OF THE YEAR /PS3- - DISHO”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Tags:ASIN, Compliance, Images, Listings, Product removal, SKU, detail page
10
3.4K views
88 replies
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user profile
Seller_Yf9JbtWmyRGOx

I’m pretty sure the logic behind this platform is getting worse

210
user profile
Seller_kNEqYXgaGRvXG

yes just got this myself
Sent from: seller-info@amazon.com

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B00CZ2LBRM, SKU: IM-U02D-G7O2, Title: “Payday 2 (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

00
user profile
Seller_0UsCN5pKkU6bJ

Yep me too

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: NEW:B003N64ZTK, Title: “SplatterHouse (PS3)”
ASIN: B00CBURUNC, SKU: FRE:B00CBURUNC, Title: “Batman: Arkham Origins (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Amazon Services Europe

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

00
user profile
Seller_Yja9oH7DLHk2I

Yes I have just had a PS3 game removed too and a big red warning flag at the top of my account.

I have written to them.

They have asked e to update the listing but it has been removed.

00
user profile
Seller_UEpPZbtZuE0ys

Yep , same here , a PS3 game I sold way back in 2013 they want me to remove as it isn’t medical ventilator (duh). Not sure how or why they think an old PS3 game is masquerading as a ventilator , but hey this is amazon

10
user profile
Seller_IUnGf6yXxBGnh

Also had this. Have requested reinstatement of listing with a link to one of the games websites with the publisher. Only has Arkham Origins from that list removed (but not had any stock of it online for over a year).

00
user profile
Seller_0Amk0hnQkPWMH

It’s because PS3 is similar (in Amazon;s mind) to FFP3

00
user profile
Seller_Gyxl3CWGjSd3N

Bots have picked up on the letter P. Plant pots next followed by parasols…It really shouldn’t be such hard work all of the time selling on Amazon…should it?

20
user profile
Seller_jCMB7kLMrOWDz

I think they might be using image recognition of some kind. We just had a computer headset pulled. Nothing obvious in the title, but the image does look vaguely like one of the fancier face masks with filter cartridges.

Asus Vulcan-Pro ROG Gaming Headset with Active Noise Cancelling

00
user profile
Seller_NFAfSWcarQV5o

We have also had this problem and if you click the covid link it leads no where…

00
user profile
Seller_Yf9JbtWmyRGOx

I’m pretty sure the logic behind this platform is getting worse

210
user profile
Seller_Yf9JbtWmyRGOx

I’m pretty sure the logic behind this platform is getting worse

210
Reply
user profile
Seller_kNEqYXgaGRvXG

yes just got this myself
Sent from: seller-info@amazon.com

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B00CZ2LBRM, SKU: IM-U02D-G7O2, Title: “Payday 2 (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

00
user profile
Seller_kNEqYXgaGRvXG

yes just got this myself
Sent from: seller-info@amazon.com

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B00CZ2LBRM, SKU: IM-U02D-G7O2, Title: “Payday 2 (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

00
Reply
user profile
Seller_0UsCN5pKkU6bJ

Yep me too

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: NEW:B003N64ZTK, Title: “SplatterHouse (PS3)”
ASIN: B00CBURUNC, SKU: FRE:B00CBURUNC, Title: “Batman: Arkham Origins (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Amazon Services Europe

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

00
user profile
Seller_0UsCN5pKkU6bJ

Yep me too

Hello from Amazon,

We are writing to let you know that the following detail pages have been removed from our catalog:

ASIN: B003N64ZTK, SKU: NEW:B003N64ZTK, Title: “SplatterHouse (PS3)”
ASIN: B00CBURUNC, SKU: FRE:B00CBURUNC, Title: “Batman: Arkham Origins (PS3)”

In order to ensure that scarce supplies of urgent medical equipment are available to healthcare professionals and first responders during the COVID-19 pandemic, we are no longer permitting the sale of N95, FPP2, FFP3 and similar respirators in our consumer store. If you have a confirmed, certified supply of these respirators available, please go to the main COVID-19 storefront here: www.amazon.co.uk/covid-19-supplies, and click the Contact Us link to fill out our seller eligibility form. We will be in touch to connect you directly to healthcare professionals and first responders.

If your product is not an N95 or similar respirator, please remove any claims or reference to N95 or any similar standard from your product information and any images and apply for reinstatement through Selling Partner Support: https://sellercentral.amazon.co.uk/cu/contact-us.

If you have questions about our restricted products policies, please review:
https://sellercentral.amazon.co.uk/gp/help/200164330

Please note, if you attempt to list any products that claim to be certified to N95 or any similar standard in our consumer store again, we may suspend or terminate your seller account.

Thank you for your patience and understanding as we navigate this global crisis.

Why is this happening?
We took this action because this product is not permitted for sale on Amazon.co.uk. It is your obligation to make sure the products you offer comply with all applicable laws, regulations, and Amazon’s policies.

What actions do I need to take?

  • If any of the above ASINs are Fulfillment by Amazon (FBA) offers, please initiate a removal request for the ASIN(s) referenced above to have your inventory sent to a location of your choosing. If you fail to initiate this removal request within 30 days of this notification, we may dispose of it in accordance with the Amazon Services Europe Business Solutions Agreement and FBA policies. For more information on our FBA policies, please review https://sellercentral.amazon.co.uk/gp/help/201030350 and https://sellercentral.amazon.co.uk/gp/help/200140860
  • Within 48 hours of this warning, please review your listings and close, delete, or archive any listings that do not comply with all applicable laws, regulations, and Amazon’s policies, including the product(s) listed above.
    Please note that moving a restricted product listing to Inactive (Out of Stock) does not make the listing compliant. If you think your product was incorrectly identified as a restricted product on Amazon, close the listing immediately to ensure compliance while you appeal the restriction with Seller Support.

What happens if I fail to follow the above instructions?
Failure to properly close or delete all restricted product listings from your inventory may result in the deactivation of your selling account.

We’re here to help:
If you have questions about our restricted products policy, please review: https://sellercentral.amazon.co.uk/gp/help/201743940

Have you received this notification in error?

You can view your account performance at https://sellercentral-europe.amazon.com/performance/dashboard?reftag=ah_em_rp or select Account Health on the home screen of the Amazon Seller app on your iOS or Android device. The Account Health dashboard shows how well your account is performing in light of the metrics and policy compliance standards required to sell on Amazon.

We appreciate your cooperation and thank you for selling on Amazon.co.uk.

Amazon Services Europe

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

00
Reply
user profile
Seller_Yja9oH7DLHk2I

Yes I have just had a PS3 game removed too and a big red warning flag at the top of my account.

I have written to them.

They have asked e to update the listing but it has been removed.

00
user profile
Seller_Yja9oH7DLHk2I

Yes I have just had a PS3 game removed too and a big red warning flag at the top of my account.

I have written to them.

They have asked e to update the listing but it has been removed.

00
Reply
user profile
Seller_UEpPZbtZuE0ys

Yep , same here , a PS3 game I sold way back in 2013 they want me to remove as it isn’t medical ventilator (duh). Not sure how or why they think an old PS3 game is masquerading as a ventilator , but hey this is amazon

10
user profile
Seller_UEpPZbtZuE0ys

Yep , same here , a PS3 game I sold way back in 2013 they want me to remove as it isn’t medical ventilator (duh). Not sure how or why they think an old PS3 game is masquerading as a ventilator , but hey this is amazon

10
Reply
user profile
Seller_IUnGf6yXxBGnh

Also had this. Have requested reinstatement of listing with a link to one of the games websites with the publisher. Only has Arkham Origins from that list removed (but not had any stock of it online for over a year).

00
user profile
Seller_IUnGf6yXxBGnh

Also had this. Have requested reinstatement of listing with a link to one of the games websites with the publisher. Only has Arkham Origins from that list removed (but not had any stock of it online for over a year).

00
Reply
user profile
Seller_0Amk0hnQkPWMH

It’s because PS3 is similar (in Amazon;s mind) to FFP3

00
user profile
Seller_0Amk0hnQkPWMH

It’s because PS3 is similar (in Amazon;s mind) to FFP3

00
Reply
user profile
Seller_Gyxl3CWGjSd3N

Bots have picked up on the letter P. Plant pots next followed by parasols…It really shouldn’t be such hard work all of the time selling on Amazon…should it?

20
user profile
Seller_Gyxl3CWGjSd3N

Bots have picked up on the letter P. Plant pots next followed by parasols…It really shouldn’t be such hard work all of the time selling on Amazon…should it?

20
Reply
user profile
Seller_jCMB7kLMrOWDz

I think they might be using image recognition of some kind. We just had a computer headset pulled. Nothing obvious in the title, but the image does look vaguely like one of the fancier face masks with filter cartridges.

Asus Vulcan-Pro ROG Gaming Headset with Active Noise Cancelling

00
user profile
Seller_jCMB7kLMrOWDz

I think they might be using image recognition of some kind. We just had a computer headset pulled. Nothing obvious in the title, but the image does look vaguely like one of the fancier face masks with filter cartridges.

Asus Vulcan-Pro ROG Gaming Headset with Active Noise Cancelling

00
Reply
user profile
Seller_NFAfSWcarQV5o

We have also had this problem and if you click the covid link it leads no where…

00
user profile
Seller_NFAfSWcarQV5o

We have also had this problem and if you click the covid link it leads no where…

00
Reply